Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach

Nganjuk Smart City is an android-based mobile application that was created to help Nganjuk citizen obtain public information and services. This research uses Technology Acceptance Model (TAM) and Delone & Mclean in order to determine quality and success implementation condition of Nganjuk Smart...

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Main Authors: Rossa Dini Anisya, Admaja Dwi Herlambang, Aditya Rachmadi
Format: Article
Language:English
Published: University of Brawijaya 2021-12-01
Series:JITeCS (Journal of Information Technology and Computer Science)
Online Access:https://jitecs.ub.ac.id/index.php/jitecs/article/view/322
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author Rossa Dini Anisya
Admaja Dwi Herlambang
Aditya Rachmadi
author_facet Rossa Dini Anisya
Admaja Dwi Herlambang
Aditya Rachmadi
author_sort Rossa Dini Anisya
collection DOAJ
description Nganjuk Smart City is an android-based mobile application that was created to help Nganjuk citizen obtain public information and services. This research uses Technology Acceptance Model (TAM) and Delone & Mclean in order to determine quality and success implementation condition of Nganjuk Smart City. Data retrieval was conducted by sharing online and offline questionnaires to 175 respondents and used purposive sampling techniques to determine research samples. The result of this research is quality condition implementation of Nganjuk Smart City based on Technology Acceptance Model (TAM) falls into high category and get 71.4% score, while successful condition implementation of Nganjuk Smart City based on Delone & McLean model falls into the high category and get 69.4% score. There are 4 variables and 18 indicators that get improvement recommendations because they get scores lower than the total average scores.
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2540-9824
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spelling doaj.art-153e32cae1864acba8b755d158d61b522024-03-22T08:31:54ZengUniversity of BrawijayaJITeCS (Journal of Information Technology and Computer Science)2540-94332540-98242021-12-016310.25126/jitecs.202163322Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model ApproachRossa Dini Anisya0Admaja Dwi Herlambang1Aditya Rachmadi2Brawijaya UniversityBrawijaya UniversityBrawijaya UniversityNganjuk Smart City is an android-based mobile application that was created to help Nganjuk citizen obtain public information and services. This research uses Technology Acceptance Model (TAM) and Delone & Mclean in order to determine quality and success implementation condition of Nganjuk Smart City. Data retrieval was conducted by sharing online and offline questionnaires to 175 respondents and used purposive sampling techniques to determine research samples. The result of this research is quality condition implementation of Nganjuk Smart City based on Technology Acceptance Model (TAM) falls into high category and get 71.4% score, while successful condition implementation of Nganjuk Smart City based on Delone & McLean model falls into the high category and get 69.4% score. There are 4 variables and 18 indicators that get improvement recommendations because they get scores lower than the total average scores.https://jitecs.ub.ac.id/index.php/jitecs/article/view/322
spellingShingle Rossa Dini Anisya
Admaja Dwi Herlambang
Aditya Rachmadi
Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
JITeCS (Journal of Information Technology and Computer Science)
title Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
title_full Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
title_fullStr Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
title_full_unstemmed Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
title_short Evaluation Quality and Success Implementation of Nganjuk Smart City Mobile Application Using Technology Acceptance Model (TAM) and Delone Mclean Model Approach
title_sort evaluation quality and success implementation of nganjuk smart city mobile application using technology acceptance model tam and delone mclean model approach
url https://jitecs.ub.ac.id/index.php/jitecs/article/view/322
work_keys_str_mv AT rossadinianisya evaluationqualityandsuccessimplementationofnganjuksmartcitymobileapplicationusingtechnologyacceptancemodeltamanddelonemcleanmodelapproach
AT admajadwiherlambang evaluationqualityandsuccessimplementationofnganjuksmartcitymobileapplicationusingtechnologyacceptancemodeltamanddelonemcleanmodelapproach
AT adityarachmadi evaluationqualityandsuccessimplementationofnganjuksmartcitymobileapplicationusingtechnologyacceptancemodeltamanddelonemcleanmodelapproach