Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study

BackgroundIn the second stage of the Electronic Health Record Sharing System (eHRSS) development, a mobile app (eHealth app) was launched to further enhance collaborative care among the public sector, the private sector, the community, and the caregivers. Objectiv...

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Main Authors: Junjie Huang, Wing Sze Pang, Yuet Yan Wong, Fung Yu Mak, Florence S W Chan, Clement S K Cheung, Wing Nam Wong, Ngai Tseung Cheung, Martin C S Wong
Format: Article
Language:English
Published: JMIR Publications 2022-12-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2022/12/e40370
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author Junjie Huang
Wing Sze Pang
Yuet Yan Wong
Fung Yu Mak
Florence S W Chan
Clement S K Cheung
Wing Nam Wong
Ngai Tseung Cheung
Martin C S Wong
author_facet Junjie Huang
Wing Sze Pang
Yuet Yan Wong
Fung Yu Mak
Florence S W Chan
Clement S K Cheung
Wing Nam Wong
Ngai Tseung Cheung
Martin C S Wong
author_sort Junjie Huang
collection DOAJ
description BackgroundIn the second stage of the Electronic Health Record Sharing System (eHRSS) development, a mobile app (eHealth app) was launched to further enhance collaborative care among the public sector, the private sector, the community, and the caregivers. ObjectiveThis study aims to investigate the factors associated with the downloading and utilization of the app, as well as the awareness, perception, and future improvement of the app. MethodsWe collected 2110 surveys; respondents were stratified into 3 groups according to their status of enrollment in the eHRSS. The primary outcome measure was the downloading and acceptance of the eHealth app. We collected the data on social economics factors, variables of the Technology Acceptance Model and Theory of Planned Behavior. Any factors identified as significant in the univariate analysis (P<.20) will be included in a subsequent multivariable regression analysis model. All P values ≤.05 will be considered statistically significant in multiple logistic regression analysis. The structural equation modeling was performed to identify interactions among the variables. ResultsThe respondents had an overall high satisfaction rate and a positive attitude toward continuing to adopt and recommend the app. However, the satisfaction rate among respondents who have downloaded but not adopted the app was relatively lower, and few of them perceived that the downloading and acceptance processes are difficult. A high proportion of current users expressed a positive attitude about continuing to adopt and recommend the app to friends, colleagues, and family members. The behavioral intention strongly predicted the acceptance of the eHealth app (β=.89; P<.001). Attitude (β=.30; P<.001) and perceived norm; β=.37; P<.001) played important roles in determining behavioral intention, which could predict the downloading and acceptance of the eHealth app (β=.14; P<.001). ConclusionsDespite the high satisfaction rate among the respondents, privacy concerns and perceived difficulties in adopting the app were the major challenges of promoting eHealth. Further promotion could be made through doctors and publicity. For future improvement, comprehensive health records and tailored health information should be included.
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spelling doaj.art-15774bb784184a919943bc5e4ad48fcd2023-08-28T23:25:55ZengJMIR PublicationsJournal of Medical Internet Research1438-88712022-12-012412e4037010.2196/40370Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based StudyJunjie Huanghttps://orcid.org/0000-0003-2382-4443Wing Sze Panghttps://orcid.org/0000-0002-0538-8820Yuet Yan Wonghttps://orcid.org/0000-0001-5012-0041Fung Yu Makhttps://orcid.org/0000-0002-4783-557XFlorence S W Chanhttps://orcid.org/0000-0003-0452-3469Clement S K Cheunghttps://orcid.org/0000-0002-9014-8628Wing Nam Wonghttps://orcid.org/0000-0002-5093-9281Ngai Tseung Cheunghttps://orcid.org/0000-0003-3020-0049Martin C S Wonghttps://orcid.org/0000-0001-7706-9370 BackgroundIn the second stage of the Electronic Health Record Sharing System (eHRSS) development, a mobile app (eHealth app) was launched to further enhance collaborative care among the public sector, the private sector, the community, and the caregivers. ObjectiveThis study aims to investigate the factors associated with the downloading and utilization of the app, as well as the awareness, perception, and future improvement of the app. MethodsWe collected 2110 surveys; respondents were stratified into 3 groups according to their status of enrollment in the eHRSS. The primary outcome measure was the downloading and acceptance of the eHealth app. We collected the data on social economics factors, variables of the Technology Acceptance Model and Theory of Planned Behavior. Any factors identified as significant in the univariate analysis (P<.20) will be included in a subsequent multivariable regression analysis model. All P values ≤.05 will be considered statistically significant in multiple logistic regression analysis. The structural equation modeling was performed to identify interactions among the variables. ResultsThe respondents had an overall high satisfaction rate and a positive attitude toward continuing to adopt and recommend the app. However, the satisfaction rate among respondents who have downloaded but not adopted the app was relatively lower, and few of them perceived that the downloading and acceptance processes are difficult. A high proportion of current users expressed a positive attitude about continuing to adopt and recommend the app to friends, colleagues, and family members. The behavioral intention strongly predicted the acceptance of the eHealth app (β=.89; P<.001). Attitude (β=.30; P<.001) and perceived norm; β=.37; P<.001) played important roles in determining behavioral intention, which could predict the downloading and acceptance of the eHealth app (β=.14; P<.001). ConclusionsDespite the high satisfaction rate among the respondents, privacy concerns and perceived difficulties in adopting the app were the major challenges of promoting eHealth. Further promotion could be made through doctors and publicity. For future improvement, comprehensive health records and tailored health information should be included.https://www.jmir.org/2022/12/e40370
spellingShingle Junjie Huang
Wing Sze Pang
Yuet Yan Wong
Fung Yu Mak
Florence S W Chan
Clement S K Cheung
Wing Nam Wong
Ngai Tseung Cheung
Martin C S Wong
Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
Journal of Medical Internet Research
title Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
title_full Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
title_fullStr Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
title_full_unstemmed Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
title_short Factors Associated With the Acceptance of an eHealth App for Electronic Health Record Sharing System: Population-Based Study
title_sort factors associated with the acceptance of an ehealth app for electronic health record sharing system population based study
url https://www.jmir.org/2022/12/e40370
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