ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE

In the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and...

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Main Author: LIVIU ILIE FACALEATA
Format: Article
Language:English
Published: Academica Brâncuşi 2015-10-01
Series:Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
Subjects:
Online Access:http://www.utgjiu.ro/revista/ec/pdf/2015-05/11_Facaleata.pdf
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author LIVIU ILIE FACALEATA
author_facet LIVIU ILIE FACALEATA
author_sort LIVIU ILIE FACALEATA
collection DOAJ
description In the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and consumer behavior. Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. Moreover, these companies have aspecial relationship with customers, having regard to the direct interaction between supplier and customer. This present project aimsto identify good practice in the field of public food service regarding the implementation of the philosophy orientation on the marketplace. To achieve this goal has been used as methodology the analysis of the primary results from previous research in the fields of both market direction, as well as in the hospitality areas, analysis which has had as main objective a stock-taking of the models developed for the hospitality industry and compiling influence factors with impact on the "good service" of the client, but also integration of orientation principles toward market within the framework of these models.
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spelling doaj.art-15f0397394af44d398f1e4c1c820d9e62022-12-22T03:21:12ZengAcademica BrâncuşiAnalele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie1844-70071844-70072015-10-01116573ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICELIVIU ILIE FACALEATA0PITESTI, ROMANIAIn the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and consumer behavior. Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. Moreover, these companies have aspecial relationship with customers, having regard to the direct interaction between supplier and customer. This present project aimsto identify good practice in the field of public food service regarding the implementation of the philosophy orientation on the marketplace. To achieve this goal has been used as methodology the analysis of the primary results from previous research in the fields of both market direction, as well as in the hospitality areas, analysis which has had as main objective a stock-taking of the models developed for the hospitality industry and compiling influence factors with impact on the "good service" of the client, but also integration of orientation principles toward market within the framework of these models.http://www.utgjiu.ro/revista/ec/pdf/2015-05/11_Facaleata.pdfhospitality industryorientation toward marketgood customer servicemodels
spellingShingle LIVIU ILIE FACALEATA
ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
hospitality industry
orientation toward market
good customer service
models
title ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
title_full ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
title_fullStr ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
title_full_unstemmed ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
title_short ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE
title_sort orientation toward customer for public food service
topic hospitality industry
orientation toward market
good customer service
models
url http://www.utgjiu.ro/revista/ec/pdf/2015-05/11_Facaleata.pdf
work_keys_str_mv AT liviuiliefacaleata orientationtowardcustomerforpublicfoodservice