Physicians' messages in problematic sickness certification: a narrative analysis of case reports

<p>Abstract</p> <p>Background</p> <p>Many physicians find sickness certification tasks problematic. There is some knowledge about situations that are experienced as problematic, whereas less is understood about how physicians respond to the problems they face. One way t...

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Main Authors: Rudebeck Carl, Alexanderson Kristina, Engblom Monika
Format: Article
Language:English
Published: BMC 2011-04-01
Series:BMC Family Practice
Online Access:http://www.biomedcentral.com/1471-2296/12/18
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author Rudebeck Carl
Alexanderson Kristina
Engblom Monika
author_facet Rudebeck Carl
Alexanderson Kristina
Engblom Monika
author_sort Rudebeck Carl
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Many physicians find sickness certification tasks problematic. There is some knowledge about situations that are experienced as problematic, whereas less is understood about how physicians respond to the problems they face. One way to acquire such knowledge is to consider "reflection-in-action", aspects of which are expressed in the physician's interpretation of the patient's story. The aim of this study was to gain knowledge about the meaning content of case reports about problematic sickness certification. Specifically, we looked for possible messages to the colleagues intended to read the reports.</p> <p>Methods</p> <p>A narrative approach was used to analyse reports about problematic sickness certification cases that had been written by GPs and occupational health service physicians as part of a sickness insurance course. The analysis included elements from both thematic and structural analysis. Nineteen case reports were used in the actual analysis and 25 in the validation of the results. Main narrative qualities and structural features of the written case reports were explored.</p> <p>Results</p> <p>Five types of messages were identified in the case reports, here classified as "a call for help", "a call for understanding", "hidden worries", "in my opinion", and "appearing neutral". In the reports, the physicians tried to achieve neutrality in their writing, and the patients' stories tended to be interpreted within a traditional biomedical framework. In some cases there was an open request for help, in others it was not obvious that the physician had any problems. Overall, the messages were about having problems as such, rather than the specific features of the problems.</p> <p>Conclusions</p> <p>The case reports clearly demonstrated different ways of writing about problems that arise during sickness certification, from being neutral and not mentioning the problems to being emotionally involved and asking for help. The general character of the messages suggests that they are also relevant for case reports in problematic areas other than sickness certification. If pertinent relationships can be found between reflection-in-practice and the narrative writing about practice, they will provide an approach to further research concerning consultations perceived as problematic and also to medical education.</p>
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spelling doaj.art-16078df1288641b79b4ec8c1f319e20a2022-12-22T02:42:22ZengBMCBMC Family Practice1471-22962011-04-011211810.1186/1471-2296-12-18Physicians' messages in problematic sickness certification: a narrative analysis of case reportsRudebeck CarlAlexanderson KristinaEngblom Monika<p>Abstract</p> <p>Background</p> <p>Many physicians find sickness certification tasks problematic. There is some knowledge about situations that are experienced as problematic, whereas less is understood about how physicians respond to the problems they face. One way to acquire such knowledge is to consider "reflection-in-action", aspects of which are expressed in the physician's interpretation of the patient's story. The aim of this study was to gain knowledge about the meaning content of case reports about problematic sickness certification. Specifically, we looked for possible messages to the colleagues intended to read the reports.</p> <p>Methods</p> <p>A narrative approach was used to analyse reports about problematic sickness certification cases that had been written by GPs and occupational health service physicians as part of a sickness insurance course. The analysis included elements from both thematic and structural analysis. Nineteen case reports were used in the actual analysis and 25 in the validation of the results. Main narrative qualities and structural features of the written case reports were explored.</p> <p>Results</p> <p>Five types of messages were identified in the case reports, here classified as "a call for help", "a call for understanding", "hidden worries", "in my opinion", and "appearing neutral". In the reports, the physicians tried to achieve neutrality in their writing, and the patients' stories tended to be interpreted within a traditional biomedical framework. In some cases there was an open request for help, in others it was not obvious that the physician had any problems. Overall, the messages were about having problems as such, rather than the specific features of the problems.</p> <p>Conclusions</p> <p>The case reports clearly demonstrated different ways of writing about problems that arise during sickness certification, from being neutral and not mentioning the problems to being emotionally involved and asking for help. The general character of the messages suggests that they are also relevant for case reports in problematic areas other than sickness certification. If pertinent relationships can be found between reflection-in-practice and the narrative writing about practice, they will provide an approach to further research concerning consultations perceived as problematic and also to medical education.</p>http://www.biomedcentral.com/1471-2296/12/18
spellingShingle Rudebeck Carl
Alexanderson Kristina
Engblom Monika
Physicians' messages in problematic sickness certification: a narrative analysis of case reports
BMC Family Practice
title Physicians' messages in problematic sickness certification: a narrative analysis of case reports
title_full Physicians' messages in problematic sickness certification: a narrative analysis of case reports
title_fullStr Physicians' messages in problematic sickness certification: a narrative analysis of case reports
title_full_unstemmed Physicians' messages in problematic sickness certification: a narrative analysis of case reports
title_short Physicians' messages in problematic sickness certification: a narrative analysis of case reports
title_sort physicians messages in problematic sickness certification a narrative analysis of case reports
url http://www.biomedcentral.com/1471-2296/12/18
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