Theory and practice: Essential balance in the education of staff in the hotel industry

The development of tourism as the most promising sector in Montenegro requires a higher proportion of high-quality, highly educated staff this is particularly true if we bear in mind that tourism, and predominantly the hos­pitality industry, is a generator of new jobs. For the sustainable developmen...

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Main Authors: Đurašević Silvana, Kavarić Andrea
Format: Article
Language:English
Published: Visoka turistička škola strukovnih studija, Beograd 2016-01-01
Series:Turističko Poslovanje
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2016/0354-30991617035D.pdf
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author Đurašević Silvana
Kavarić Andrea
author_facet Đurašević Silvana
Kavarić Andrea
author_sort Đurašević Silvana
collection DOAJ
description The development of tourism as the most promising sector in Montenegro requires a higher proportion of high-quality, highly educated staff this is particularly true if we bear in mind that tourism, and predominantly the hos­pitality industry, is a generator of new jobs. For the sustainable development of human resources in the hotel industry, it is necessary to harmonize the higher education system with the needs of the hotel sector. For the purpose of this paper, interviews were conducted and the obtained results analyzed using statistical and descriptive methods. We analyzed the attitudes of two key groups: managers in the hotel industry, as those considered responsible for the implementation of the services and students as future employees. The objective was to examine whether the provision of quality service in hospitality requires the introduction of practical knowledge and skills as a compulsory part of education in tourism and hotel industry studies. The results obtained may serve as a basis for the establishment of modern study programmes in higher education in the field of tourism and hospitality.
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spelling doaj.art-163f6e9e2c074c86a7490ce3defb11722022-12-21T23:31:30ZengVisoka turistička škola strukovnih studija, BeogradTurističko Poslovanje0354-30992016-01-01201617354510.5937/TurPos1617035D0354-30991617035DTheory and practice: Essential balance in the education of staff in the hotel industryĐurašević Silvana0Kavarić Andrea1Mediterranean University, Faculty of Tourism, Podgorica, MontenegroMediterranean University, Faculty of Tourism, Podgorica, MontenegroThe development of tourism as the most promising sector in Montenegro requires a higher proportion of high-quality, highly educated staff this is particularly true if we bear in mind that tourism, and predominantly the hos­pitality industry, is a generator of new jobs. For the sustainable development of human resources in the hotel industry, it is necessary to harmonize the higher education system with the needs of the hotel sector. For the purpose of this paper, interviews were conducted and the obtained results analyzed using statistical and descriptive methods. We analyzed the attitudes of two key groups: managers in the hotel industry, as those considered responsible for the implementation of the services and students as future employees. The objective was to examine whether the provision of quality service in hospitality requires the introduction of practical knowledge and skills as a compulsory part of education in tourism and hotel industry studies. The results obtained may serve as a basis for the establishment of modern study programmes in higher education in the field of tourism and hospitality.http://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2016/0354-30991617035D.pdfpractical trainingcooperation between faculties and hoteliersimprovement of curriculumhigher education staff
spellingShingle Đurašević Silvana
Kavarić Andrea
Theory and practice: Essential balance in the education of staff in the hotel industry
Turističko Poslovanje
practical training
cooperation between faculties and hoteliers
improvement of curriculum
higher education staff
title Theory and practice: Essential balance in the education of staff in the hotel industry
title_full Theory and practice: Essential balance in the education of staff in the hotel industry
title_fullStr Theory and practice: Essential balance in the education of staff in the hotel industry
title_full_unstemmed Theory and practice: Essential balance in the education of staff in the hotel industry
title_short Theory and practice: Essential balance in the education of staff in the hotel industry
title_sort theory and practice essential balance in the education of staff in the hotel industry
topic practical training
cooperation between faculties and hoteliers
improvement of curriculum
higher education staff
url http://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2016/0354-30991617035D.pdf
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AT kavaricandrea theoryandpracticeessentialbalanceintheeducationofstaffinthehotelindustry