Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?

In Kenya, social media platforms are the primary medium for cyberhate, and it predominantly affects university students who have extensive social media usage. Although cyberhate is considered as a criminal offence in Kenya, victims, particularly young people, often do not report victimisation to the...

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Main Authors: Samuel Wafula, Peterson Kariuki, Cyprian Omari
Format: Article
Language:English
Published: Naif University Publishing House 2023-11-01
Series:Journal of Information Security and Cybercrimes Research
Subjects:
Online Access:https://journals.nauss.edu.sa/index.php/JISCR/article/view/2391
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author Samuel Wafula
Peterson Kariuki
Cyprian Omari
author_facet Samuel Wafula
Peterson Kariuki
Cyprian Omari
author_sort Samuel Wafula
collection DOAJ
description In Kenya, social media platforms are the primary medium for cyberhate, and it predominantly affects university students who have extensive social media usage. Although cyberhate is considered as a criminal offence in Kenya, victims, particularly young people, often do not report victimisation to the police. Despite the well-documented harmful effects of cyberhate, the cause behind its underreporting remains unclear. Studies have established the influential role of attitudes, particularly views of police effectiveness, in shaping the choice to report crimes. However, insufficient focus has been given to examining this relationship, specifically within the context of cyberhate reporting. Moreover, potential variations in perceptions of police effectiveness across different policing contexts also introduce nuances to the relationship. Guided by the Instrumental Performance-Based Model of policing, the study explored the connection between social media users' views of police effectiveness and their intention to report incidents of cyberhate victimisation to the police. A descriptive survey design utilizing a quantitative approach was adopted, targeting undergraduate students at a public university in Kenya. From this population, a sampling frame consisting of 5,121 undergraduates was created by focusing on three faculties, and stratified sampling ensured proportional selection from all strata. The data collection instrument was a questionnaire administered to a randomly selected subset of 378 respondents, of whom 261 returned completed questionnaires. Spearman's correlation results revealed a positive and significant correlation between perceived police effectiveness and cyberhate reporting intentions. The study explored the implications of this finding for the National Police Service and suggested directions for future research.
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spelling doaj.art-164fbf35e93d4014943bdee5c016c4be2024-03-12T11:14:07ZengNaif University Publishing HouseJournal of Information Security and Cybercrimes Research1658-77821658-77902023-11-016213214010.26735/NQQQ83322095Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?Samuel Wafula0Peterson Kariuki1Cyprian Omari2Institute of Criminology, Forensics, and Security Studies, Dedan Kimathi University of Technology, Nairobi, Kenya.Institute of Criminology, Forensics, and Security Studies, Dedan Kimathi University of Technology, Nairobi, Kenya.Department of Statistics & Actuarial Science, Dedan Kimathi University of Technology, Kenya.In Kenya, social media platforms are the primary medium for cyberhate, and it predominantly affects university students who have extensive social media usage. Although cyberhate is considered as a criminal offence in Kenya, victims, particularly young people, often do not report victimisation to the police. Despite the well-documented harmful effects of cyberhate, the cause behind its underreporting remains unclear. Studies have established the influential role of attitudes, particularly views of police effectiveness, in shaping the choice to report crimes. However, insufficient focus has been given to examining this relationship, specifically within the context of cyberhate reporting. Moreover, potential variations in perceptions of police effectiveness across different policing contexts also introduce nuances to the relationship. Guided by the Instrumental Performance-Based Model of policing, the study explored the connection between social media users' views of police effectiveness and their intention to report incidents of cyberhate victimisation to the police. A descriptive survey design utilizing a quantitative approach was adopted, targeting undergraduate students at a public university in Kenya. From this population, a sampling frame consisting of 5,121 undergraduates was created by focusing on three faculties, and stratified sampling ensured proportional selection from all strata. The data collection instrument was a questionnaire administered to a randomly selected subset of 378 respondents, of whom 261 returned completed questionnaires. Spearman's correlation results revealed a positive and significant correlation between perceived police effectiveness and cyberhate reporting intentions. The study explored the implications of this finding for the National Police Service and suggested directions for future research.https://journals.nauss.edu.sa/index.php/JISCR/article/view/2391cyberhatepolice effectivenesssocial media users reporting behaviorsvictimisation
spellingShingle Samuel Wafula
Peterson Kariuki
Cyprian Omari
Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
Journal of Information Security and Cybercrimes Research
cyberhate
police effectiveness
social media users
reporting behaviors
victimisation
title Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
title_full Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
title_fullStr Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
title_full_unstemmed Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
title_short Social Media Users Cyberhate Reporting Intentions: Does Users’ Perceptions of Police Effectiveness Matter?
title_sort social media users cyberhate reporting intentions does users perceptions of police effectiveness matter
topic cyberhate
police effectiveness
social media users
reporting behaviors
victimisation
url https://journals.nauss.edu.sa/index.php/JISCR/article/view/2391
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