Data-Based Stakeholder Identification in Technical Change Management

The efficient and effective handling of technical changes in product and production is seen as an important factor for the long-term success of manufacturing companies. Within the associated processes, the engineering and manufacturing change management, the identification and involvement of all rel...

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Main Authors: Fabian Sippl, Renè Magg, Carla Paulina Gil, Steffen Düring, Gunther Reinhart
Format: Article
Language:English
Published: MDPI AG 2022-08-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/16/8205
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author Fabian Sippl
Renè Magg
Carla Paulina Gil
Steffen Düring
Gunther Reinhart
author_facet Fabian Sippl
Renè Magg
Carla Paulina Gil
Steffen Düring
Gunther Reinhart
author_sort Fabian Sippl
collection DOAJ
description The efficient and effective handling of technical changes in product and production is seen as an important factor for the long-term success of manufacturing companies. Within the associated processes, the engineering and manufacturing change management, the identification and involvement of all relevant stakeholders, i.e., departments and employees, plays an essential role. Overlooking relevant stakeholders can lead to unforeseen impacts, such as production stops or further necessary changes, and can cause unforseen increased costs. In particular, in large companies, this task is complex and error-prone due to the high number of changes and departments involved, as well as the abundant variety of changes that can take place. Therefore, this contribution introduces an approach for stakeholder identification in technical change management, which allows the automated identification of relevant stakeholders at the beginning of the reactive phases of the change management process. The approach describes all necessary steps from data preparation to the evaluation of the obtained classification models. It is based on a text-classification approach and focuses in particular on the additional integration of expert knowledge to increase model quality. The approach has been successfully applied in cooperation with a German automotive company, and the obtained model quality has been compared to an expert-based classification.
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spelling doaj.art-165c17410ce54767920f3b542735e24c2023-12-01T23:21:46ZengMDPI AGApplied Sciences2076-34172022-08-011216820510.3390/app12168205Data-Based Stakeholder Identification in Technical Change ManagementFabian Sippl0Renè Magg1Carla Paulina Gil2Steffen Düring3Gunther Reinhart4Institute for Machine Tools and Industrial Management, Boltzmannstraße 15, 85747 Garching, GermanyInstitute for Machine Tools and Industrial Management, Boltzmannstraße 15, 85747 Garching, GermanyBMW Group, Knorrstraße 147, 80788 München, GermanyBMW Group, Knorrstraße 147, 80788 München, GermanyInstitute for Machine Tools and Industrial Management, Boltzmannstraße 15, 85747 Garching, GermanyThe efficient and effective handling of technical changes in product and production is seen as an important factor for the long-term success of manufacturing companies. Within the associated processes, the engineering and manufacturing change management, the identification and involvement of all relevant stakeholders, i.e., departments and employees, plays an essential role. Overlooking relevant stakeholders can lead to unforeseen impacts, such as production stops or further necessary changes, and can cause unforseen increased costs. In particular, in large companies, this task is complex and error-prone due to the high number of changes and departments involved, as well as the abundant variety of changes that can take place. Therefore, this contribution introduces an approach for stakeholder identification in technical change management, which allows the automated identification of relevant stakeholders at the beginning of the reactive phases of the change management process. The approach describes all necessary steps from data preparation to the evaluation of the obtained classification models. It is based on a text-classification approach and focuses in particular on the additional integration of expert knowledge to increase model quality. The approach has been successfully applied in cooperation with a German automotive company, and the obtained model quality has been compared to an expert-based classification.https://www.mdpi.com/2076-3417/12/16/8205stakeholder identificationengineeringmanufacturingchange managementtext classification
spellingShingle Fabian Sippl
Renè Magg
Carla Paulina Gil
Steffen Düring
Gunther Reinhart
Data-Based Stakeholder Identification in Technical Change Management
Applied Sciences
stakeholder identification
engineering
manufacturing
change management
text classification
title Data-Based Stakeholder Identification in Technical Change Management
title_full Data-Based Stakeholder Identification in Technical Change Management
title_fullStr Data-Based Stakeholder Identification in Technical Change Management
title_full_unstemmed Data-Based Stakeholder Identification in Technical Change Management
title_short Data-Based Stakeholder Identification in Technical Change Management
title_sort data based stakeholder identification in technical change management
topic stakeholder identification
engineering
manufacturing
change management
text classification
url https://www.mdpi.com/2076-3417/12/16/8205
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AT steffenduring databasedstakeholderidentificationintechnicalchangemanagement
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