The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour
Purpose:The aim of the study is to assess the mediating role of employee engagement and organisational citizenship behaviour on the relationship between employee empowerment (structural, psychological) and organisational performance in non-commercial banks in Ghana. Design/Methodology/ approach: SEM...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Catalan |
| Published: |
OmniaScience
2022-03-01
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| Series: | Intangible Capital |
| Subjects: | |
| Online Access: | https://www.intangiblecapital.org/index.php/ic/article/view/1781 |
| _version_ | 1811271586448146432 |
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| author | Joseph Afram Alba Manresa Marta Mas-Machuca |
| author_facet | Joseph Afram Alba Manresa Marta Mas-Machuca |
| author_sort | Joseph Afram |
| collection | DOAJ |
| description | Purpose:The aim of the study is to assess the mediating role of employee engagement and organisational citizenship behaviour on the relationship between employee empowerment (structural, psychological) and organisational performance in non-commercial banks in Ghana.
Design/Methodology/ approach: SEM (EQS) was used to test the proposed hypothesis based on 304 employees selected from eight non-commercial banks in the Bono Region, Ghana.
Findings: Organisational citizenship behaviour was a significant mediator on the relationship between employee empowerment (structural and psychological) and organisational performance. However, employee engagement showed no positive effect on the relationship between employee empowerment (structural, psychological) and organisational performance.
Research limitations/Implications: This study assists managers and leaders to understand how employee empowerment influences organisational performance in the current business environment. The study was conducted in a particular area; Ghana, making it difficult to generalise the results across other countries.
Practical implication: The study provides practical knowledge to managers and leaders on the role of organisational citizenship behaviour and employee engagement on the relationship between employee empowerment (structural, psychological) and organisational performance that facilitates the decision-making process.
Originality and value: The originality of the present study relays on the interaction among structural and psychological empowerment, organisational citizenship behaviour, employee engagement and organisational performance in a developing economy where this research has not been done before. |
| first_indexed | 2024-04-12T22:23:36Z |
| format | Article |
| id | doaj.art-1678759cdfbe4727be1f4c32c7c6b8dc |
| institution | Directory Open Access Journal |
| issn | 1697-9818 |
| language | Catalan |
| last_indexed | 2024-04-12T22:23:36Z |
| publishDate | 2022-03-01 |
| publisher | OmniaScience |
| record_format | Article |
| series | Intangible Capital |
| spelling | doaj.art-1678759cdfbe4727be1f4c32c7c6b8dc2022-12-22T03:14:14ZcatOmniaScienceIntangible Capital1697-98182022-03-011819611910.3926/ic.1781497The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviourJoseph Afram0Alba Manresa1Marta Mas-Machuca2Universitat Internacional de CatalunyaUniversitat Internacional de CatalunyaUniversitat Internacional de CatalunyaPurpose:The aim of the study is to assess the mediating role of employee engagement and organisational citizenship behaviour on the relationship between employee empowerment (structural, psychological) and organisational performance in non-commercial banks in Ghana. Design/Methodology/ approach: SEM (EQS) was used to test the proposed hypothesis based on 304 employees selected from eight non-commercial banks in the Bono Region, Ghana. Findings: Organisational citizenship behaviour was a significant mediator on the relationship between employee empowerment (structural and psychological) and organisational performance. However, employee engagement showed no positive effect on the relationship between employee empowerment (structural, psychological) and organisational performance. Research limitations/Implications: This study assists managers and leaders to understand how employee empowerment influences organisational performance in the current business environment. The study was conducted in a particular area; Ghana, making it difficult to generalise the results across other countries. Practical implication: The study provides practical knowledge to managers and leaders on the role of organisational citizenship behaviour and employee engagement on the relationship between employee empowerment (structural, psychological) and organisational performance that facilitates the decision-making process. Originality and value: The originality of the present study relays on the interaction among structural and psychological empowerment, organisational citizenship behaviour, employee engagement and organisational performance in a developing economy where this research has not been done before.https://www.intangiblecapital.org/index.php/ic/article/view/1781structural empowerment, psychological empowerment, organisational citizenship behaviour, employee engagement, organisational performance |
| spellingShingle | Joseph Afram Alba Manresa Marta Mas-Machuca The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour Intangible Capital structural empowerment, psychological empowerment, organisational citizenship behaviour, employee engagement, organisational performance |
| title | The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour |
| title_full | The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour |
| title_fullStr | The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour |
| title_full_unstemmed | The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour |
| title_short | The impact of employee empowerment on organizational performance: A mediating role of employee engagement and organisational citizenship behaviour |
| title_sort | impact of employee empowerment on organizational performance a mediating role of employee engagement and organisational citizenship behaviour |
| topic | structural empowerment, psychological empowerment, organisational citizenship behaviour, employee engagement, organisational performance |
| url | https://www.intangiblecapital.org/index.php/ic/article/view/1781 |
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