Perception-satisfaction based quality assessment of tourism and hospitality services in the Himalayan region: An application of AHP-SERVQUAL approach on Sandakphu Trail, West Bengal, India
About 800 million people, or about 12% of the world's population, go abroad annually, making tourism one of the greatest global enterprises. The Himalayan region's nature and adventure-based tourism has a significant economic influence on West Bengal, India. The Singalila Range is well-kno...
Auteurs principaux: | Payel Bhattacharya, Adrika Mukhopadhyay, Jayanta Saha, Bhaskar Samanta, Manas Mondal, Subhasis Bhattacharya, Suman Paul |
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Format: | Article |
Langue: | English |
Publié: |
KeAi Communications Co., Ltd.
2023-06-01
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Collection: | International Journal of Geoheritage and Parks |
Sujets: | |
Accès en ligne: | http://www.sciencedirect.com/science/article/pii/S257744412300031X |
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