Perception-satisfaction based quality assessment of tourism and hospitality services in the Himalayan region: An application of AHP-SERVQUAL approach on Sandakphu Trail, West Bengal, India

Perception-satisfaction based quality assessment of tourism and hospitality services in the Himalayan region: An application of AHP-SERVQUAL approach on Sandakphu Trail, West Bengal, India

About 800 million people, or about 12% of the world's population, go abroad annually, making tourism one of the greatest global enterprises. The Himalayan region's nature and adventure-based tourism has a significant economic influence on West Bengal, India. The Singalila Range is well-kno...

Podrobná bibliografie
Hlavní autoři:	Payel Bhattacharya, Adrika Mukhopadhyay, Jayanta Saha, Bhaskar Samanta, Manas Mondal, Subhasis Bhattacharya, Suman Paul
Médium:	Článek
Jazyk:	English
Vydáno:	KeAi Communications Co., Ltd. 2023-06-01
Edice:	International Journal of Geoheritage and Parks
Témata:	tourism Singalila Range Overall Tourism Satisfaction Index AHP-SERVQUAL operational research
On-line přístup:	http://www.sciencedirect.com/science/article/pii/S257744412300031X

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