Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations

Despite the growing importance of Information and Communication Technologies (ICTs) in the tourism domain, the opportunities offered by the web to promote tourist destinations seem to be not yet fully exploited by destination marketing organizations. This study seeks to extend the eTourism Communica...

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Bibliographic Details
Main Authors: Cristina Fabi, Elena Marchiori, Lorenzo Cantoni
Format: Article
Language:English
Published: University of Bologna 2014-06-01
Series:Almatourism
Subjects:
Online Access:http://almatourism.unibo.it/article/view/4349
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author Cristina Fabi
Elena Marchiori
Lorenzo Cantoni
author_facet Cristina Fabi
Elena Marchiori
Lorenzo Cantoni
author_sort Cristina Fabi
collection DOAJ
description Despite the growing importance of Information and Communication Technologies (ICTs) in the tourism domain, the opportunities offered by the web to promote tourist destinations seem to be not yet fully exploited by destination marketing organizations. This study seeks to extend the eTourism Communication Maturity Model (eTcoMM), which is based on stage models of online communication in tourism. The model focuses on identifying processes involved in tourism web marketing activities, from awareness by tourism boards to implementation. The study aims to contribute to the definition of maturity in online promotion by Italian tourism boards, identifying and discussing factors that aid and limit the transition, from awareness to implementation of strategic web marketing.
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spelling doaj.art-16b2c41159874ec1a0eae6c3bf4d4f162022-12-22T02:37:22ZengUniversity of BolognaAlmatourism2036-51952014-06-015111210.6092/issn.2036-5195/43494010Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist DestinationsCristina Fabi0Elena Marchiori1Lorenzo Cantoni2Università degli studi di TeramoUniversità della Svizzera italianaUniversità della Svizzera italianaDespite the growing importance of Information and Communication Technologies (ICTs) in the tourism domain, the opportunities offered by the web to promote tourist destinations seem to be not yet fully exploited by destination marketing organizations. This study seeks to extend the eTourism Communication Maturity Model (eTcoMM), which is based on stage models of online communication in tourism. The model focuses on identifying processes involved in tourism web marketing activities, from awareness by tourism boards to implementation. The study aims to contribute to the definition of maturity in online promotion by Italian tourism boards, identifying and discussing factors that aid and limit the transition, from awareness to implementation of strategic web marketing.http://almatourism.unibo.it/article/view/4349eTourismMaturitàEnti TuristiciAdozioneWeb MarketingPromozione e Comunicazione Online
spellingShingle Cristina Fabi
Elena Marchiori
Lorenzo Cantoni
Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
Almatourism
eTourism
Maturità
Enti Turistici
Adozione
Web Marketing
Promozione e Comunicazione Online
title Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
title_full Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
title_fullStr Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
title_full_unstemmed Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
title_short Barriers and Facilitators in the Maturity Process for Web Promotion of Italian Tourist Destinations
title_sort barriers and facilitators in the maturity process for web promotion of italian tourist destinations
topic eTourism
Maturità
Enti Turistici
Adozione
Web Marketing
Promozione e Comunicazione Online
url http://almatourism.unibo.it/article/view/4349
work_keys_str_mv AT cristinafabi barriersandfacilitatorsinthematurityprocessforwebpromotionofitaliantouristdestinations
AT elenamarchiori barriersandfacilitatorsinthematurityprocessforwebpromotionofitaliantouristdestinations
AT lorenzocantoni barriersandfacilitatorsinthematurityprocessforwebpromotionofitaliantouristdestinations