Research on Improving Customer Satisfaction of Hotel Robot Service Based on Web Text Analysis

Research on Improving Customer Satisfaction of Hotel Robot Service Based on Web Text Analysis

With the gradual development of artificial intelligence, the hotel has fully applied robot services in the daily operation of the hotel. Robot services can help guests quickly self-check-in, room delivery and contactless delivery of takeout, greatly enhancing the customer’s hotel experience. This pa...

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Bibliographic Details
Main Authors: Li Ranran, Long Tianye
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:ITM Web of Conferences
Online Access:https://www.itm-conferences.org/articles/itmconf/pdf/2024/03/itmconf_aiss2024_00018.pdf

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