Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study

Background  Deliberative dialogues (DDs) are used in policy-making and healthcare research to enhance knowledge exchange and research implementation strategies. They allow organized dissemination and integration of relevant research, contextual considerations, and input from diverse stakeholder pers...

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Main Authors: Tiffany Scurr, Rebecca Ganann, Shannon L. Sibbald, Ruta Valaitis, Anita Kothari
Format: Article
Language:English
Published: Kerman University of Medical Sciences 2022-11-01
Series:International Journal of Health Policy and Management
Subjects:
Online Access:https://www.ijhpm.com/article_4208_6b97e31c45d00655f6c61b6be2766817.pdf
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author Tiffany Scurr
Rebecca Ganann
Shannon L. Sibbald
Ruta Valaitis
Anita Kothari
author_facet Tiffany Scurr
Rebecca Ganann
Shannon L. Sibbald
Ruta Valaitis
Anita Kothari
author_sort Tiffany Scurr
collection DOAJ
description Background  Deliberative dialogues (DDs) are used in policy-making and healthcare research to enhance knowledge exchange and research implementation strategies. They allow organized dissemination and integration of relevant research, contextual considerations, and input from diverse stakeholder perspectives. Despite recent interest in involving patient and public perspectives in the design and development of healthcare services, DDs typically involve only professional stakeholders. A DD took place in May 2019 that aimed to improve the social environment (eg, safety, social inclusion) and decrease social isolation in a rent-geared-to-income housing complex in a large urban community. Tenants of the housing complex, public health, primary care, and social service providers participated. This study aimed to determine how including community tenants impacted the planning and execution of a DD, including adjustments made to the traditional DD model to improve accessibility.Methods  A Core Working Group (CWG) and Steering Committee coordinated with researchers to plan the DD, purposefully recruit participants, and determine appropriate accommodations for tenants. A single mixed-methods case study was used to evaluate the DD process. Meeting minutes, field notes, and researchers’ observations were collected throughout all stages. Stakeholders’ contributions to and perception of the DD were assessed using participant observation, survey responses, and focus groups (FGs).Results  34 participants attended the DD and 28 (82%) completed the survey. All stakeholder groups rated the overall DD experience positively and valued tenants’ involvement. The tenants heavily influenced the planning and DD process including decisions about key DD features. Suggestions to improve the experience for tenants were identified.Conclusion  These findings demonstrate the viability of and provide recommendations for DDs involving public participants. Like previous DDs, participants found the use of engaged facilitators, issue briefs, and off-the-record deliberations useful. Similarly, professional stakeholders did not highly value consensus as an output, although it was highly valued among tenants, as was actionability.
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spelling doaj.art-16e7b6bdd33f4a63adbb77a9a2cc48312023-03-07T09:11:55ZengKerman University of Medical SciencesInternational Journal of Health Policy and Management2322-59392022-11-0111112638265010.34172/ijhpm.2022.65884208Evaluating Public Participation in a Deliberative Dialogue: A Single Case StudyTiffany Scurr0Rebecca Ganann1Shannon L. Sibbald2Ruta Valaitis3Anita Kothari4School of Health Studies, Faculty of Health Sciences, Western University, London, ON, CanadaSchool of Nursing, Faculty of Health Sciences, McMaster University, Hamilton, ON, CanadaSchool of Health Studies, Faculty of Health Sciences, Western University, London, ON, CanadaSchool of Nursing, Faculty of Health Sciences, McMaster University, Hamilton, ON, CanadaSchool of Health Studies, Faculty of Health Sciences, Western University, London, ON, CanadaBackground  Deliberative dialogues (DDs) are used in policy-making and healthcare research to enhance knowledge exchange and research implementation strategies. They allow organized dissemination and integration of relevant research, contextual considerations, and input from diverse stakeholder perspectives. Despite recent interest in involving patient and public perspectives in the design and development of healthcare services, DDs typically involve only professional stakeholders. A DD took place in May 2019 that aimed to improve the social environment (eg, safety, social inclusion) and decrease social isolation in a rent-geared-to-income housing complex in a large urban community. Tenants of the housing complex, public health, primary care, and social service providers participated. This study aimed to determine how including community tenants impacted the planning and execution of a DD, including adjustments made to the traditional DD model to improve accessibility.Methods  A Core Working Group (CWG) and Steering Committee coordinated with researchers to plan the DD, purposefully recruit participants, and determine appropriate accommodations for tenants. A single mixed-methods case study was used to evaluate the DD process. Meeting minutes, field notes, and researchers’ observations were collected throughout all stages. Stakeholders’ contributions to and perception of the DD were assessed using participant observation, survey responses, and focus groups (FGs).Results  34 participants attended the DD and 28 (82%) completed the survey. All stakeholder groups rated the overall DD experience positively and valued tenants’ involvement. The tenants heavily influenced the planning and DD process including decisions about key DD features. Suggestions to improve the experience for tenants were identified.Conclusion  These findings demonstrate the viability of and provide recommendations for DDs involving public participants. Like previous DDs, participants found the use of engaged facilitators, issue briefs, and off-the-record deliberations useful. Similarly, professional stakeholders did not highly value consensus as an output, although it was highly valued among tenants, as was actionability.https://www.ijhpm.com/article_4208_6b97e31c45d00655f6c61b6be2766817.pdfcommunity engagementstakeholder consultationknowledge translationpublic engagementpublic involvementdeliberative dialogue
spellingShingle Tiffany Scurr
Rebecca Ganann
Shannon L. Sibbald
Ruta Valaitis
Anita Kothari
Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
International Journal of Health Policy and Management
community engagement
stakeholder consultation
knowledge translation
public engagement
public involvement
deliberative dialogue
title Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
title_full Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
title_fullStr Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
title_full_unstemmed Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
title_short Evaluating Public Participation in a Deliberative Dialogue: A Single Case Study
title_sort evaluating public participation in a deliberative dialogue a single case study
topic community engagement
stakeholder consultation
knowledge translation
public engagement
public involvement
deliberative dialogue
url https://www.ijhpm.com/article_4208_6b97e31c45d00655f6c61b6be2766817.pdf
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