Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study

A great deal of interest in employee engagement has been witnessed over the years. Even though previous researchers have established the relevance of employee engagement and  their  desired  outcomes,  an  examination  of  the  existing  literature  has  revealed  a gap.  Against  the  backdrop  of...

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Main Authors: Safiah Rashid, Mohd Amy Azhar Mohd Harif
Format: Article
Language:English
Published: UUM PRESS 2016-01-01
Series:Journal of Business Management and Accounting
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/jbma/article/view/8853
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author Safiah Rashid
Mohd Amy Azhar Mohd Harif
author_facet Safiah Rashid
Mohd Amy Azhar Mohd Harif
author_sort Safiah Rashid
collection DOAJ
description A great deal of interest in employee engagement has been witnessed over the years. Even though previous researchers have established the relevance of employee engagement and  their  desired  outcomes,  an  examination  of  the  existing  literature  has  revealed  a gap.  Against  the  backdrop  of  the  importance  of  employee  engagement  within  small-and-medium enterprises (SMEs), the purpose of this study was to qualitatively explore employee engagement outcomes at the organisational level, particularly the influential financial factors. Participants of this study shall include the top managers of SMEs in Malaysia. Eight financial factors namely profitability, productivity, revenue, business growth, account receivable, shrinkage, operating margin, and return-on-asset (ROA) were identified. This study will employ the snowball sampling technique and converging interviewing was suggested to be used to gather data to confirm the proposed conceptual framework. Finally, data will be analysed using content analysis.
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spelling doaj.art-178109350f69492998d0c85e3a0d0c7b2023-11-16T03:14:07ZengUUM PRESSJournal of Business Management and Accounting2231-92982636-92492016-01-016110.32890/jbma2016.6.1.8853Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative StudySafiah Rashid0Mohd Amy Azhar Mohd Harif1Othman Yeop Abdullah Graduate School of Business, Universiti Utara MalaysiaSchool of Economics, Finance and Banking Universiti Utara Malaysia, Sintok, Kedah, Malaysia A great deal of interest in employee engagement has been witnessed over the years. Even though previous researchers have established the relevance of employee engagement and  their  desired  outcomes,  an  examination  of  the  existing  literature  has  revealed  a gap.  Against  the  backdrop  of  the  importance  of  employee  engagement  within  small-and-medium enterprises (SMEs), the purpose of this study was to qualitatively explore employee engagement outcomes at the organisational level, particularly the influential financial factors. Participants of this study shall include the top managers of SMEs in Malaysia. Eight financial factors namely profitability, productivity, revenue, business growth, account receivable, shrinkage, operating margin, and return-on-asset (ROA) were identified. This study will employ the snowball sampling technique and converging interviewing was suggested to be used to gather data to confirm the proposed conceptual framework. Finally, data will be analysed using content analysis. https://e-journal.uum.edu.my/index.php/jbma/article/view/8853Employee engagement outcomesqualitativetop managersfinancial factorsSMEsMalaysia
spellingShingle Safiah Rashid
Mohd Amy Azhar Mohd Harif
Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
Journal of Business Management and Accounting
Employee engagement outcomes
qualitative
top managers
financial factors
SMEs
Malaysia
title Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
title_full Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
title_fullStr Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
title_full_unstemmed Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
title_short Influential Financial Factors of Employee Engagement Outcomes within SME Business in Malaysia: A Qualitative Study
title_sort influential financial factors of employee engagement outcomes within sme business in malaysia a qualitative study
topic Employee engagement outcomes
qualitative
top managers
financial factors
SMEs
Malaysia
url https://e-journal.uum.edu.my/index.php/jbma/article/view/8853
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