Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations

The scaling up of zero energy (ZE) renovations contributes to the energy transition. Yet ZE renovations can be complex and error-prone in both process and outcome. This article draws on theory from sociotechnical design, participatory design, and inclusive design to analyse four recent case studies...

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Main Author: Stella Boess
Format: Article
Language:English
Published: Cogitatio 2022-04-01
Series:Urban Planning
Subjects:
Online Access:https://www.cogitatiopress.com/urbanplanning/article/view/5107
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author Stella Boess
author_facet Stella Boess
author_sort Stella Boess
collection DOAJ
description The scaling up of zero energy (ZE) renovations contributes to the energy transition. Yet ZE renovations can be complex and error-prone in both process and outcome. This article draws on theory from sociotechnical design, participatory design, and inclusive design to analyse four recent case studies of ZE renovation/building in the Netherlands. The cases are studied using a mix of retrospective interviews and workshops, as well as ethnographic research. Three of the cases studied are ZE renovations of which two are recently completed and one is in progress, while the fourth case is a recently completed ZE new build. Three of the cases are social housing and one is mixed ownership. The research enquired into the situation of the project managers conducting the processes and also drew on resident experiences. The ZE renovation/builds are analysed as sociotechnical product-service systems (PSSs). The article evaluates how the use values, product values, and result values of these PSSs emerged from the processes. This perspective reveals issues with the usability of the PSSs, as well as with cost structures, technical tweaks, and maintenance agreements. Applying a design perspective provides starting points for co-learning strategies that could improve outcomes. Two example strategies that have potential in this regard are described, using demo dwellings and user manual as PSS prototypes in the early design phase. These and similar strategies could support the professionals in the field in creating successful ZE renovation/building processes.
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spelling doaj.art-17861cb88c5d4680bcfcd796649e81cf2022-12-22T02:07:22ZengCogitatioUrban Planning2183-76352022-04-017210.17645/up.v7i2.51072496Let’s Get Sociotechnical: A Design Perspective on Zero Energy RenovationsStella Boess0Faculty of Industrial Design Engineering, Delft University of Technology, The NetherlandsThe scaling up of zero energy (ZE) renovations contributes to the energy transition. Yet ZE renovations can be complex and error-prone in both process and outcome. This article draws on theory from sociotechnical design, participatory design, and inclusive design to analyse four recent case studies of ZE renovation/building in the Netherlands. The cases are studied using a mix of retrospective interviews and workshops, as well as ethnographic research. Three of the cases studied are ZE renovations of which two are recently completed and one is in progress, while the fourth case is a recently completed ZE new build. Three of the cases are social housing and one is mixed ownership. The research enquired into the situation of the project managers conducting the processes and also drew on resident experiences. The ZE renovation/builds are analysed as sociotechnical product-service systems (PSSs). The article evaluates how the use values, product values, and result values of these PSSs emerged from the processes. This perspective reveals issues with the usability of the PSSs, as well as with cost structures, technical tweaks, and maintenance agreements. Applying a design perspective provides starting points for co-learning strategies that could improve outcomes. Two example strategies that have potential in this regard are described, using demo dwellings and user manual as PSS prototypes in the early design phase. These and similar strategies could support the professionals in the field in creating successful ZE renovation/building processes.https://www.cogitatiopress.com/urbanplanning/article/view/5107demo dwellingsdesign thinkinginclusive designinnovationparticipatory designproduct-service systemssociotechnical design
spellingShingle Stella Boess
Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
Urban Planning
demo dwellings
design thinking
inclusive design
innovation
participatory design
product-service systems
sociotechnical design
title Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
title_full Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
title_fullStr Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
title_full_unstemmed Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
title_short Let’s Get Sociotechnical: A Design Perspective on Zero Energy Renovations
title_sort let s get sociotechnical a design perspective on zero energy renovations
topic demo dwellings
design thinking
inclusive design
innovation
participatory design
product-service systems
sociotechnical design
url https://www.cogitatiopress.com/urbanplanning/article/view/5107
work_keys_str_mv AT stellaboess letsgetsociotechnicaladesignperspectiveonzeroenergyrenovations