IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
In essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and mo...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2008-06-01
|
Series: | International Journal for Quality Research |
Subjects: | |
Online Access: | http://www.ijqr.net/journal/v2-n2/3.pdf |
_version_ | 1818610065615093760 |
---|---|
author | Zora Arsovski Milan Pavlovic Slavko Arsovski |
author_facet | Zora Arsovski Milan Pavlovic Slavko Arsovski |
author_sort | Zora Arsovski |
collection | DOAJ |
description | In essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and more significant and for some branches of industry, even crucial. Due to the fact that the quality of the entire process is more and more dependent on the maintenance process, these processes must be carefully designed and effectively im plemented. There are various techniques and approaches at our disposal, such as technical, logistical and intensive application of the information - communication technologies. This last approach is presented in this work. It begins with organizational goa ls, especially quality objectives. Then, maintenance processes and integrated information system structures are defined. Maintenance process quality and improvement processes are defined using a set of performances, with a special emphasis placed on effectiveness and quality economics. At the end of the work, information system for improving maintenance economics is structured. Besides theoretical analysis, work also presents results authors obtained analyzing food industry, metal processing industry an d building materials industry. |
first_indexed | 2024-12-16T15:08:31Z |
format | Article |
id | doaj.art-178e701c2fd54c09a17e40cd34ea838a |
institution | Directory Open Access Journal |
issn | 1800-6450 1800-7473 |
language | English |
last_indexed | 2024-12-16T15:08:31Z |
publishDate | 2008-06-01 |
publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
record_format | Article |
series | International Journal for Quality Research |
spelling | doaj.art-178e701c2fd54c09a17e40cd34ea838a2022-12-21T22:27:01ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732008-06-0122101114IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGYZora Arsovski0Milan Pavlovic1Slavko Arsovski2Faculty of Economics, University of KragujevacTechnical faculty "Mihajlo Pupin" Zrenjanin, SerbiaFaculty of Mechanical Engineering, University of Kragujevac, SerbiaIn essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and more significant and for some branches of industry, even crucial. Due to the fact that the quality of the entire process is more and more dependent on the maintenance process, these processes must be carefully designed and effectively im plemented. There are various techniques and approaches at our disposal, such as technical, logistical and intensive application of the information - communication technologies. This last approach is presented in this work. It begins with organizational goa ls, especially quality objectives. Then, maintenance processes and integrated information system structures are defined. Maintenance process quality and improvement processes are defined using a set of performances, with a special emphasis placed on effectiveness and quality economics. At the end of the work, information system for improving maintenance economics is structured. Besides theoretical analysis, work also presents results authors obtained analyzing food industry, metal processing industry an d building materials industry.http://www.ijqr.net/journal/v2-n2/3.pdfqualitymaintenance processinformation technologyimprovementmaintenance economicseffectiveness |
spellingShingle | Zora Arsovski Milan Pavlovic Slavko Arsovski IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY International Journal for Quality Research quality maintenance process information technology improvement maintenance economics effectiveness |
title | IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY |
title_full | IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY |
title_fullStr | IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY |
title_full_unstemmed | IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY |
title_short | IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY |
title_sort | improving the quality of maintenance processes using information technology |
topic | quality maintenance process information technology improvement maintenance economics effectiveness |
url | http://www.ijqr.net/journal/v2-n2/3.pdf |
work_keys_str_mv | AT zoraarsovski improvingthequalityofmaintenanceprocessesusinginformationtechnology AT milanpavlovic improvingthequalityofmaintenanceprocessesusinginformationtechnology AT slavkoarsovski improvingthequalityofmaintenanceprocessesusinginformationtechnology |