IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY

In essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and mo...

Full description

Bibliographic Details
Main Authors: Zora Arsovski, Milan Pavlovic, Slavko Arsovski
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2008-06-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v2-n2/3.pdf
_version_ 1818610065615093760
author Zora Arsovski
Milan Pavlovic
Slavko Arsovski
author_facet Zora Arsovski
Milan Pavlovic
Slavko Arsovski
author_sort Zora Arsovski
collection DOAJ
description In essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and more significant and for some branches of industry, even crucial. Due to the fact that the quality of the entire process is more and more dependent on the maintenance process, these processes must be carefully designed and effectively im plemented. There are various techniques and approaches at our disposal, such as technical, logistical and intensive application of the information - communication technologies. This last approach is presented in this work. It begins with organizational goa ls, especially quality objectives. Then, maintenance processes and integrated information system structures are defined. Maintenance process quality and improvement processes are defined using a set of performances, with a special emphasis placed on effectiveness and quality economics. At the end of the work, information system for improving maintenance economics is structured. Besides theoretical analysis, work also presents results authors obtained analyzing food industry, metal processing industry an d building materials industry.
first_indexed 2024-12-16T15:08:31Z
format Article
id doaj.art-178e701c2fd54c09a17e40cd34ea838a
institution Directory Open Access Journal
issn 1800-6450
1800-7473
language English
last_indexed 2024-12-16T15:08:31Z
publishDate 2008-06-01
publisher Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
record_format Article
series International Journal for Quality Research
spelling doaj.art-178e701c2fd54c09a17e40cd34ea838a2022-12-21T22:27:01ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732008-06-0122101114IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGYZora Arsovski0Milan Pavlovic1Slavko Arsovski2Faculty of Economics, University of KragujevacTechnical faculty "Mihajlo Pupin" Zrenjanin, SerbiaFaculty of Mechanical Engineering, University of Kragujevac, SerbiaIn essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this proces s becomes more and more significant and for some branches of industry, even crucial. Due to the fact that the quality of the entire process is more and more dependent on the maintenance process, these processes must be carefully designed and effectively im plemented. There are various techniques and approaches at our disposal, such as technical, logistical and intensive application of the information - communication technologies. This last approach is presented in this work. It begins with organizational goa ls, especially quality objectives. Then, maintenance processes and integrated information system structures are defined. Maintenance process quality and improvement processes are defined using a set of performances, with a special emphasis placed on effectiveness and quality economics. At the end of the work, information system for improving maintenance economics is structured. Besides theoretical analysis, work also presents results authors obtained analyzing food industry, metal processing industry an d building materials industry.http://www.ijqr.net/journal/v2-n2/3.pdfqualitymaintenance processinformation technologyimprovementmaintenance economicseffectiveness
spellingShingle Zora Arsovski
Milan Pavlovic
Slavko Arsovski
IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
International Journal for Quality Research
quality
maintenance process
information technology
improvement
maintenance economics
effectiveness
title IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
title_full IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
title_fullStr IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
title_full_unstemmed IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
title_short IMPROVING THE QUALITY OF MAINTENANCE PROCESSES USING INFORMATION TECHNOLOGY
title_sort improving the quality of maintenance processes using information technology
topic quality
maintenance process
information technology
improvement
maintenance economics
effectiveness
url http://www.ijqr.net/journal/v2-n2/3.pdf
work_keys_str_mv AT zoraarsovski improvingthequalityofmaintenanceprocessesusinginformationtechnology
AT milanpavlovic improvingthequalityofmaintenanceprocessesusinginformationtechnology
AT slavkoarsovski improvingthequalityofmaintenanceprocessesusinginformationtechnology