Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital
Common problems of Thai nurses are low quality of life, working long hours, and a high turnover rate. The workload imbalance among nurses also worsens the turnover rate. With careful schedule planning, nurses do not have to work in consecutive shifts and can rest more. We interviewed and collected...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Prince of Songkla University
2018-02-01
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| Series: | Songklanakarin Journal of Science and Technology (SJST) |
| Subjects: | |
| Online Access: | http://rdo.psu.ac.th/sjstweb/journal/40-1/40-1-24.pdf |
| _version_ | 1819134821234900992 |
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| author | Aussadavut Dumrongsiri Pornpimol Chongphaisal |
| author_facet | Aussadavut Dumrongsiri Pornpimol Chongphaisal |
| author_sort | Aussadavut Dumrongsiri |
| collection | DOAJ |
| description | Common problems of Thai nurses are low quality of life, working long hours, and a high turnover rate. The workload
imbalance among nurses also worsens the turnover rate. With careful schedule planning, nurses do not have to work in
consecutive shifts and can rest more. We interviewed and collected data from an emergency department at a hospital
administered by a Thai university, related to objectives and constraints of monthly nurse scheduling, and actual monthly
schedules. A multi-objective mathematical model was developed using the open source “OpenSolver” software in MS-Excel for
nurse schedulers to freely use. We tested the model using actual data collected from the department and found that the schedules
created by the model tended to provide more balanced workloads and more days off compared to the schedules created manually
by a real scheduler. The model also suggested an easy policy to increase the number of nurses for future expansion. |
| first_indexed | 2024-12-22T10:09:17Z |
| format | Article |
| id | doaj.art-17a9460b2df2493d89d14da71228479a |
| institution | Directory Open Access Journal |
| issn | 0125-3395 |
| language | English |
| last_indexed | 2024-12-22T10:09:17Z |
| publishDate | 2018-02-01 |
| publisher | Prince of Songkla University |
| record_format | Article |
| series | Songklanakarin Journal of Science and Technology (SJST) |
| spelling | doaj.art-17a9460b2df2493d89d14da71228479a2022-12-21T18:29:54ZengPrince of Songkla UniversitySongklanakarin Journal of Science and Technology (SJST)0125-33952018-02-0140118719610.14456/sjst-psu.2018.18Nurse scheduling in a hospital emergency department: A case study at a Thai university hospitalAussadavut Dumrongsiri0Pornpimol Chongphaisal1Sirindhorn International Institute of Technology, School of Management Technology, Thammasat University, Khlong Luang, Pathum Thani, 12120 ThailandInternational College, Panyapiwat Institute of Management, Pak Kret, Nonthaburi, 11120 ThailandCommon problems of Thai nurses are low quality of life, working long hours, and a high turnover rate. The workload imbalance among nurses also worsens the turnover rate. With careful schedule planning, nurses do not have to work in consecutive shifts and can rest more. We interviewed and collected data from an emergency department at a hospital administered by a Thai university, related to objectives and constraints of monthly nurse scheduling, and actual monthly schedules. A multi-objective mathematical model was developed using the open source “OpenSolver” software in MS-Excel for nurse schedulers to freely use. We tested the model using actual data collected from the department and found that the schedules created by the model tended to provide more balanced workloads and more days off compared to the schedules created manually by a real scheduler. The model also suggested an easy policy to increase the number of nurses for future expansion.http://rdo.psu.ac.th/sjstweb/journal/40-1/40-1-24.pdfoperations oanagementhealthcare managementgoal programmingmathematical modelmulti-objective optimizationnurse scheduling |
| spellingShingle | Aussadavut Dumrongsiri Pornpimol Chongphaisal Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital Songklanakarin Journal of Science and Technology (SJST) operations oanagement healthcare management goal programming mathematical model multi-objective optimization nurse scheduling |
| title | Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital |
| title_full | Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital |
| title_fullStr | Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital |
| title_full_unstemmed | Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital |
| title_short | Nurse scheduling in a hospital emergency department: A case study at a Thai university hospital |
| title_sort | nurse scheduling in a hospital emergency department a case study at a thai university hospital |
| topic | operations oanagement healthcare management goal programming mathematical model multi-objective optimization nurse scheduling |
| url | http://rdo.psu.ac.th/sjstweb/journal/40-1/40-1-24.pdf |
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