How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network

Over the past decade, there has been a meteoric evolution in Internet Messaging Services and although these services have become ingrained in our everyday life, SMS service remains an essential form of communication service. The omnipresence of SMS has also given rise to unsolicited and junk message...

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Main Authors: Gopalkrishna Waja, Gaurang Patil, Charmee Mehta, Sonali Patil
Format: Article
Language:English
Published: Elsevier 2023-04-01
Series:International Journal of Information Management Data Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667096822000908
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author Gopalkrishna Waja
Gaurang Patil
Charmee Mehta
Sonali Patil
author_facet Gopalkrishna Waja
Gaurang Patil
Charmee Mehta
Sonali Patil
author_sort Gopalkrishna Waja
collection DOAJ
description Over the past decade, there has been a meteoric evolution in Internet Messaging Services and although these services have become ingrained in our everyday life, SMS service remains an essential form of communication service. The omnipresence of SMS has also given rise to unsolicited and junk messages which has motivated researchers to use machine learning and deep learning to detect such spam messages. Studies using deep learning have shown promising results for spam classification, and in this paper, extending these studies, we have proposed a Multi-Channel CNN architecture with static and dynamic embeddings for SMS spam classification. UCI’s SMS spam collection dataset along with several personally collected text messages are used to create a rich dataset for training the models. The proposed model has an accuracy of 96.12% and overcomes certain disadvantages associated with some of the state-of-the-art deep learning models.
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spelling doaj.art-17d77d9a3e0c4cb1a12b6186724861e02023-04-13T04:27:20ZengElsevierInternational Journal of Information Management Data Insights2667-09682023-04-0131100147How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural NetworkGopalkrishna Waja0Gaurang Patil1Charmee Mehta2Sonali Patil3Department of Information Technology, K.J. Somaiya College of Engineering, Somaiya Vidyavihar University, Vidyanagri, Vidyavihar East, Mumbai 400077, IndiaCorresponding author.; Department of Information Technology, K.J. Somaiya College of Engineering, Somaiya Vidyavihar University, Vidyanagri, Vidyavihar East, Mumbai 400077, IndiaDepartment of Information Technology, K.J. Somaiya College of Engineering, Somaiya Vidyavihar University, Vidyanagri, Vidyavihar East, Mumbai 400077, IndiaDepartment of Information Technology, K.J. Somaiya College of Engineering, Somaiya Vidyavihar University, Vidyanagri, Vidyavihar East, Mumbai 400077, IndiaOver the past decade, there has been a meteoric evolution in Internet Messaging Services and although these services have become ingrained in our everyday life, SMS service remains an essential form of communication service. The omnipresence of SMS has also given rise to unsolicited and junk messages which has motivated researchers to use machine learning and deep learning to detect such spam messages. Studies using deep learning have shown promising results for spam classification, and in this paper, extending these studies, we have proposed a Multi-Channel CNN architecture with static and dynamic embeddings for SMS spam classification. UCI’s SMS spam collection dataset along with several personally collected text messages are used to create a rich dataset for training the models. The proposed model has an accuracy of 96.12% and overcomes certain disadvantages associated with some of the state-of-the-art deep learning models.http://www.sciencedirect.com/science/article/pii/S2667096822000908Multi-channelConvolutional neural networkSpam classificationWord embeddingsNatural language processingSMS text messages
spellingShingle Gopalkrishna Waja
Gaurang Patil
Charmee Mehta
Sonali Patil
How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
International Journal of Information Management Data Insights
Multi-channel
Convolutional neural network
Spam classification
Word embeddings
Natural language processing
SMS text messages
title How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
title_full How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
title_fullStr How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
title_full_unstemmed How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
title_short How AI Can be Used for Governance of Messaging Services: A Study on Spam Classification Leveraging Multi-Channel Convolutional Neural Network
title_sort how ai can be used for governance of messaging services a study on spam classification leveraging multi channel convolutional neural network
topic Multi-channel
Convolutional neural network
Spam classification
Word embeddings
Natural language processing
SMS text messages
url http://www.sciencedirect.com/science/article/pii/S2667096822000908
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