Evaluation of E-Mail Usage by Extended Technology Acceptance Model

This study is performed to evaluate E-mail usage by Extended Technology Acceptance Model (TAM2) and to test the moderation effects of Espoused National Cultural Values between Subjective Norm (SN) and E-mail usage Behavioral Intention (BI)/Perceived Usefulness (PU). Survey was conducted in Adana Br...

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Main Authors: Savaş Mutlu, İbrahim Efe Efeoglu
Format: Article
Language:English
Published: EconJournals 2013-06-01
Series:International Review of Management and Marketing
Online Access:http://mail.econjournals.com/index.php/irmm/article/view/511
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author Savaş Mutlu
İbrahim Efe Efeoglu
author_facet Savaş Mutlu
İbrahim Efe Efeoglu
author_sort Savaş Mutlu
collection DOAJ
description This study is performed to evaluate E-mail usage by Extended Technology Acceptance Model (TAM2) and to test the moderation effects of Espoused National Cultural Values between Subjective Norm (SN) and E-mail usage Behavioral Intention (BI)/Perceived Usefulness (PU). Survey was conducted in Adana Branches of an important Turkish State-Run Bank including 151 participants who have E-mail access for work purposes. As the results of the study; PU and Perceived Ease Of Use (PEOU) have positive effects on BI, PEOU and SN both effect PU, Femininity (F) shows positive moderating effect on the relationship between SN and PU as well as the relation between SN and BI, Collectivism (C) shows positive moderation effect between SN and PU, moderation effect of SN on PU is higher for people who have higher tolerance to uncertainty. Keywords: E-mail Acceptance; Espoused National Cultural Values JEL Classifications: D83; M10
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spelling doaj.art-17ffc8ea9ed94026a4ede4fb0bc164282023-02-15T16:09:28ZengEconJournalsInternational Review of Management and Marketing2146-44052013-06-0133Evaluation of E-Mail Usage by Extended Technology Acceptance ModelSavaş Mutlu0İbrahim Efe Efeoglu1Hacettepe UniversityAdana Science and Technology University This study is performed to evaluate E-mail usage by Extended Technology Acceptance Model (TAM2) and to test the moderation effects of Espoused National Cultural Values between Subjective Norm (SN) and E-mail usage Behavioral Intention (BI)/Perceived Usefulness (PU). Survey was conducted in Adana Branches of an important Turkish State-Run Bank including 151 participants who have E-mail access for work purposes. As the results of the study; PU and Perceived Ease Of Use (PEOU) have positive effects on BI, PEOU and SN both effect PU, Femininity (F) shows positive moderating effect on the relationship between SN and PU as well as the relation between SN and BI, Collectivism (C) shows positive moderation effect between SN and PU, moderation effect of SN on PU is higher for people who have higher tolerance to uncertainty. Keywords: E-mail Acceptance; Espoused National Cultural Values JEL Classifications: D83; M10 http://mail.econjournals.com/index.php/irmm/article/view/511
spellingShingle Savaş Mutlu
İbrahim Efe Efeoglu
Evaluation of E-Mail Usage by Extended Technology Acceptance Model
International Review of Management and Marketing
title Evaluation of E-Mail Usage by Extended Technology Acceptance Model
title_full Evaluation of E-Mail Usage by Extended Technology Acceptance Model
title_fullStr Evaluation of E-Mail Usage by Extended Technology Acceptance Model
title_full_unstemmed Evaluation of E-Mail Usage by Extended Technology Acceptance Model
title_short Evaluation of E-Mail Usage by Extended Technology Acceptance Model
title_sort evaluation of e mail usage by extended technology acceptance model
url http://mail.econjournals.com/index.php/irmm/article/view/511
work_keys_str_mv AT savasmutlu evaluationofemailusagebyextendedtechnologyacceptancemodel
AT ibrahimefeefeoglu evaluationofemailusagebyextendedtechnologyacceptancemodel