Relationship between perceived value, student experience, and university reputation: structural equation modeling

Abstract Research regarding university management from the field of marketing has been increasing, as well as the differential strategies designed by universities to attract and retain both students and teachers. One of them is obtaining high-quality accreditations. Its impact on the process and pur...

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Main Authors: Marelby Amado, Alfredo Guzmán, Fernando Juarez
Format: Article
Language:English
Published: Springer Nature 2023-11-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-023-02272-y
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author Marelby Amado
Alfredo Guzmán
Fernando Juarez
author_facet Marelby Amado
Alfredo Guzmán
Fernando Juarez
author_sort Marelby Amado
collection DOAJ
description Abstract Research regarding university management from the field of marketing has been increasing, as well as the differential strategies designed by universities to attract and retain both students and teachers. One of them is obtaining high-quality accreditations. Its impact on the process and purchasing behavior of educational services is recognized. For this reason, this research aims to relate the three constructs in higher education institutions and compare their behavior both in high-quality accredited universities and in non-accredited ones in order to identify the incidence of accreditation. The research used an analysis of the data by structural equations model and the results showed that both the student’s experience and the perceived value influence reputation. Meantime, the student’s experience influences the perceived value and no differences are evident in the model because of the accreditation in high quality.
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spelling doaj.art-1801983d9fab477d996a28d68b8ff5c42023-11-05T12:10:40ZengSpringer NatureHumanities & Social Sciences Communications2662-99922023-11-0110111310.1057/s41599-023-02272-yRelationship between perceived value, student experience, and university reputation: structural equation modelingMarelby Amado0Alfredo Guzmán1Fernando Juarez2Business School, Universidad del RosarioCorporación Universitaria de AsturiasBusiness School, Universidad del RosarioAbstract Research regarding university management from the field of marketing has been increasing, as well as the differential strategies designed by universities to attract and retain both students and teachers. One of them is obtaining high-quality accreditations. Its impact on the process and purchasing behavior of educational services is recognized. For this reason, this research aims to relate the three constructs in higher education institutions and compare their behavior both in high-quality accredited universities and in non-accredited ones in order to identify the incidence of accreditation. The research used an analysis of the data by structural equations model and the results showed that both the student’s experience and the perceived value influence reputation. Meantime, the student’s experience influences the perceived value and no differences are evident in the model because of the accreditation in high quality.https://doi.org/10.1057/s41599-023-02272-y
spellingShingle Marelby Amado
Alfredo Guzmán
Fernando Juarez
Relationship between perceived value, student experience, and university reputation: structural equation modeling
Humanities & Social Sciences Communications
title Relationship between perceived value, student experience, and university reputation: structural equation modeling
title_full Relationship between perceived value, student experience, and university reputation: structural equation modeling
title_fullStr Relationship between perceived value, student experience, and university reputation: structural equation modeling
title_full_unstemmed Relationship between perceived value, student experience, and university reputation: structural equation modeling
title_short Relationship between perceived value, student experience, and university reputation: structural equation modeling
title_sort relationship between perceived value student experience and university reputation structural equation modeling
url https://doi.org/10.1057/s41599-023-02272-y
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