Digital Innovation Strategies in Mature Markets:

Marketing research has long been concerned with the characteristics of markets in which businesses are conducted. In particular, it has been argued that one should focus on growing markets and avoid entering mature markets. Innovation is difficult in a mature market; therefore, businesses easily get...

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Main Authors: Takanori Suda, Naoto Onzo
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2021-03-01
Series:Maketingu Janaru
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketing/40/4/40_2021.023/_html/-char/en
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author Takanori Suda
Naoto Onzo
author_facet Takanori Suda
Naoto Onzo
author_sort Takanori Suda
collection DOAJ
description Marketing research has long been concerned with the characteristics of markets in which businesses are conducted. In particular, it has been argued that one should focus on growing markets and avoid entering mature markets. Innovation is difficult in a mature market; therefore, businesses easily get caught in a downfall from a mature to a shrinking market. This is especially true for small and medium-sized businesses with insufficient managerial resources. Crest Holdings K.K. developed mainly by producing signboards for retail stores by bringing innovation to this area. Management efficiency was improved through digitalization and development of “esasy”, a camera that enabled observation of the effectiveness of stores’ signboards and advertisement. In this paper, we focus on the digital innovation strategy taken by Crest Holdings K.K. and their process of digital transformation through innovation by spending revenue generated from increased productivity due to digitalization. This case suggests that even small and medium-sized businesses can be revitalized in a mature market by improvement of management efficiency and innovation, if they can become digitalized.
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spelling doaj.art-1836d5e350b244af90986bb64d56da2d2022-12-22T04:24:04ZjpnJapan Marketing AcademyMaketingu Janaru0389-72652188-16692021-03-014049410310.7222/marketing.2021.023marketingDigital Innovation Strategies in Mature Markets:Takanori Suda0Naoto Onzo1Graduate School of Commerce, Waseda University, JapanFaculty of Commerce, Waseda University, JapanMarketing research has long been concerned with the characteristics of markets in which businesses are conducted. In particular, it has been argued that one should focus on growing markets and avoid entering mature markets. Innovation is difficult in a mature market; therefore, businesses easily get caught in a downfall from a mature to a shrinking market. This is especially true for small and medium-sized businesses with insufficient managerial resources. Crest Holdings K.K. developed mainly by producing signboards for retail stores by bringing innovation to this area. Management efficiency was improved through digitalization and development of “esasy”, a camera that enabled observation of the effectiveness of stores’ signboards and advertisement. In this paper, we focus on the digital innovation strategy taken by Crest Holdings K.K. and their process of digital transformation through innovation by spending revenue generated from increased productivity due to digitalization. This case suggests that even small and medium-sized businesses can be revitalized in a mature market by improvement of management efficiency and innovation, if they can become digitalized.https://www.jstage.jst.go.jp/article/marketing/40/4/40_2021.023/_html/-char/enmature marketinnovationdigital transformationlegacy company
spellingShingle Takanori Suda
Naoto Onzo
Digital Innovation Strategies in Mature Markets:
Maketingu Janaru
mature market
innovation
digital transformation
legacy company
title Digital Innovation Strategies in Mature Markets:
title_full Digital Innovation Strategies in Mature Markets:
title_fullStr Digital Innovation Strategies in Mature Markets:
title_full_unstemmed Digital Innovation Strategies in Mature Markets:
title_short Digital Innovation Strategies in Mature Markets:
title_sort digital innovation strategies in mature markets
topic mature market
innovation
digital transformation
legacy company
url https://www.jstage.jst.go.jp/article/marketing/40/4/40_2021.023/_html/-char/en
work_keys_str_mv AT takanorisuda digitalinnovationstrategiesinmaturemarkets
AT naotoonzo digitalinnovationstrategiesinmaturemarkets