The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations

Aim: The health system is undergoing a rapid transformation with the constantly developing world. The Covid-19 pandemic that threatens humanity seems to change the health system as in every field. The study aimed to determine the use of the e-Health system before and after the pandemic and how healt...

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Main Authors: Zerrin Gamsizkan, Abdulkadir Kaya, Mehmet Ali Sungur
Format: Article
Language:English
Published: Eurasian Society of Family Medicine 2021-06-01
Series:Eurasian Journal of Family Medicine
Subjects:
Online Access:http://ejfm.trakya.edu.tr/userfiles/2021/June/6-gamsizkan.pdf
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author Zerrin Gamsizkan
Abdulkadir Kaya
Mehmet Ali Sungur
author_facet Zerrin Gamsizkan
Abdulkadir Kaya
Mehmet Ali Sungur
author_sort Zerrin Gamsizkan
collection DOAJ
description Aim: The health system is undergoing a rapid transformation with the constantly developing world. The Covid-19 pandemic that threatens humanity seems to change the health system as in every field. The study aimed to determine the use of the e-Health system before and after the pandemic and how health services have changed after the pandemic. Methods: The study was designed with a mixed method that includes analysis of qualitative and quantitative data. The quantitative data of the study were collected with the help of a questionnaire before the pandemic. Qualitative data acquisition and analysis were carried out after the pandemic. Results: According to the results of the study, the rate of participants who did not use the e-Health system before the pandemic was 73.5% (n=155). When asked about the reasons for not using the e- Health system; 43.2% of the participants (n=67) stated that they did not need it, 28.4% (n=44) were not aware of the system and 28.4% (n=44) stated that they did not know how to use the system. According to the qualitative data results, five main themes were obtained after the Covid -19 outbreak. The themes were; getting health information and guidance remotely during the pandemic is the best alternative, creating a sense of trust, compliance with the new situation, expectations from the health system in the new period, and expectations for guidance in accessing e-health information. Conclusion: The most important result of this study, the increase in the use of distance health and e- health, seems to be the framework of the new health service. When the results are read in this context, it can be predicted that a large share of the investments in the field of health will be shifted to digital health systems.
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spelling doaj.art-18700d1e487c4d2ea6cdca7b6cf3e05f2023-02-15T16:09:56ZengEurasian Society of Family MedicineEurasian Journal of Family Medicine2147-31612147-34042021-06-01102849110.33880/ejfm.2021100206The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare ExpectationsZerrin Gamsizkan0https://orcid.org/0000-0001-8677-4004Abdulkadir Kaya1https://orcid.org/0000-0003-1725-1220Mehmet Ali Sungur2https://orcid.org/0000-0001-5380-0819Department of Family Medicine, Duzce University Medical Faculty, Duzce, Turkey. Department of Family Medicine, Duzce University Medical Faculty, Duzce, Turkey. Department of Biostatistics and Medical Informatics, Duzce University Medical Faculty, Duzce, Turkey.Aim: The health system is undergoing a rapid transformation with the constantly developing world. The Covid-19 pandemic that threatens humanity seems to change the health system as in every field. The study aimed to determine the use of the e-Health system before and after the pandemic and how health services have changed after the pandemic. Methods: The study was designed with a mixed method that includes analysis of qualitative and quantitative data. The quantitative data of the study were collected with the help of a questionnaire before the pandemic. Qualitative data acquisition and analysis were carried out after the pandemic. Results: According to the results of the study, the rate of participants who did not use the e-Health system before the pandemic was 73.5% (n=155). When asked about the reasons for not using the e- Health system; 43.2% of the participants (n=67) stated that they did not need it, 28.4% (n=44) were not aware of the system and 28.4% (n=44) stated that they did not know how to use the system. According to the qualitative data results, five main themes were obtained after the Covid -19 outbreak. The themes were; getting health information and guidance remotely during the pandemic is the best alternative, creating a sense of trust, compliance with the new situation, expectations from the health system in the new period, and expectations for guidance in accessing e-health information. Conclusion: The most important result of this study, the increase in the use of distance health and e- health, seems to be the framework of the new health service. When the results are read in this context, it can be predicted that a large share of the investments in the field of health will be shifted to digital health systems.http://ejfm.trakya.edu.tr/userfiles/2021/June/6-gamsizkan.pdfe-healthdigital healthcovid-19expectationspandemics
spellingShingle Zerrin Gamsizkan
Abdulkadir Kaya
Mehmet Ali Sungur
The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
Eurasian Journal of Family Medicine
e-health
digital health
covid-19
expectations
pandemics
title The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
title_full The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
title_fullStr The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
title_full_unstemmed The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
title_short The Increasing Importance of the e-Health System after the COVID-19 Outbreak with New Healthcare Expectations
title_sort increasing importance of the e health system after the covid 19 outbreak with new healthcare expectations
topic e-health
digital health
covid-19
expectations
pandemics
url http://ejfm.trakya.edu.tr/userfiles/2021/June/6-gamsizkan.pdf
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