Sacred Services: How can knowledge from social science relating to the sacred inform the design of service experiences?
Abstract As we move deeper and into a service economy, differentiation of service offerings occurring through the customer experience is becoming central to the success of service providers. The emerging discipline of service design must find new ways to orchestrate settings for customers that will...
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| Format: | Article |
| Language: | English |
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Intellect
2014-03-01
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| Series: | Artifact |
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| Online Access: | https://intellectdiscover.com/content/journals/10.14434/artifact.v3i2.3973/art.3.2.6.1_1 |