Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis

BackgroundIn the United States, the number of people experiencing homelessness has continually increased over the last 3 years. Homelessness is associated with poor health, and people experiencing homelessness are often burdened with high rates of chronic and mental health co...

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Main Authors: Whitney Thurman, Monika Semwal, Leticia R Moczygemba, Mark Hilbelink
Format: Article
Language:English
Published: JMIR Publications 2021-09-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2021/9/e27787
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author Whitney Thurman
Monika Semwal
Leticia R Moczygemba
Mark Hilbelink
author_facet Whitney Thurman
Monika Semwal
Leticia R Moczygemba
Mark Hilbelink
author_sort Whitney Thurman
collection DOAJ
description BackgroundIn the United States, the number of people experiencing homelessness has continually increased over the last 3 years. Homelessness is associated with poor health, and people experiencing homelessness are often burdened with high rates of chronic and mental health conditions, functional limitations, and cognitive impairment. Despite the high burden of chronic illness and functional limitations, there is limited literature exploring self-management among homeless populations. ObjectiveThis study aims to investigate how access to smartphone technology facilitates self-management, including the attainment of social needs within the context of homelessness. MethodsA secondary analysis of 33 exit interviews from 2 feasibility studies related to mobile health interventions among people experiencing homelessness was conducted. Iterative thematic analysis was used to identify themes representative of participants’ experiences using smartphone technology. ResultsCollectively, participants revealed not only how the context of homelessness constrained their ability to engage in activities necessary to self-manage health and meet social needs but also how consistent and predictable access to the tools available through a smartphone changed their behaviors and outlook. The global theme of empowered by technology was identified and defined as how having a smartphone with a plan for unlimited text, calling, data, and transportation allowed participants to navigate homelessness and facilitated self-management. ConclusionsPeople experiencing homelessness used the tools on a smartphone to make decisions, take action, solve problems, and use the resources—skills necessary for fulfilling tasks required for effective self-management. Further, consistent access to smartphone technology and transportation empowered participants to meet the requirements for the attainment of social needs.
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spelling doaj.art-187bac8fec934568bcdedc14cc92fc502023-08-28T19:09:53ZengJMIR PublicationsJournal of Medical Internet Research1438-88712021-09-01239e2778710.2196/27787 Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis Whitney Thurmanhttps://orcid.org/0000-0002-3208-4021Monika Semwalhttps://orcid.org/0000-0001-7220-1280Leticia R Moczygembahttps://orcid.org/0000-0002-8861-2743Mark Hilbelinkhttps://orcid.org/0000-0002-7292-0872 BackgroundIn the United States, the number of people experiencing homelessness has continually increased over the last 3 years. Homelessness is associated with poor health, and people experiencing homelessness are often burdened with high rates of chronic and mental health conditions, functional limitations, and cognitive impairment. Despite the high burden of chronic illness and functional limitations, there is limited literature exploring self-management among homeless populations. ObjectiveThis study aims to investigate how access to smartphone technology facilitates self-management, including the attainment of social needs within the context of homelessness. MethodsA secondary analysis of 33 exit interviews from 2 feasibility studies related to mobile health interventions among people experiencing homelessness was conducted. Iterative thematic analysis was used to identify themes representative of participants’ experiences using smartphone technology. ResultsCollectively, participants revealed not only how the context of homelessness constrained their ability to engage in activities necessary to self-manage health and meet social needs but also how consistent and predictable access to the tools available through a smartphone changed their behaviors and outlook. The global theme of empowered by technology was identified and defined as how having a smartphone with a plan for unlimited text, calling, data, and transportation allowed participants to navigate homelessness and facilitated self-management. ConclusionsPeople experiencing homelessness used the tools on a smartphone to make decisions, take action, solve problems, and use the resources—skills necessary for fulfilling tasks required for effective self-management. Further, consistent access to smartphone technology and transportation empowered participants to meet the requirements for the attainment of social needs.https://www.jmir.org/2021/9/e27787
spellingShingle Whitney Thurman
Monika Semwal
Leticia R Moczygemba
Mark Hilbelink
Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
Journal of Medical Internet Research
title Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
title_full Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
title_fullStr Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
title_full_unstemmed Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
title_short Smartphone Technology to Empower People Experiencing Homelessness: Secondary Analysis
title_sort smartphone technology to empower people experiencing homelessness secondary analysis
url https://www.jmir.org/2021/9/e27787
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