Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments

With the influx of content being shared through social media, mobile apps, and other digital sources—including fake news and misinformation—most news consumers experience some degree of information overload. To combat these feelings of unease associated with the sheer volume of news content, some co...

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Main Authors: Brooke E. Auxier, Jessica Vitak
Format: Article
Language:English
Published: SAGE Publishing 2019-05-01
Series:Social Media + Society
Online Access:https://doi.org/10.1177/2056305119847506
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author Brooke E. Auxier
Jessica Vitak
author_facet Brooke E. Auxier
Jessica Vitak
author_sort Brooke E. Auxier
collection DOAJ
description With the influx of content being shared through social media, mobile apps, and other digital sources—including fake news and misinformation—most news consumers experience some degree of information overload. To combat these feelings of unease associated with the sheer volume of news content, some consumers tailor their news ecosystems and purposefully include or exclude content from specific sources or individuals. This study explores customization on social media and news platforms through a survey ( N = 317) of adults regarding their digital news habits. Findings suggest that consumers who diversify their online news streams report lower levels of anxiety related to current events and highlight differences in reported anxiety levels and customization practices across the political spectrum. This study provides important insights into how perceived information overload, anxiety around current events, political affiliations and partisanship, and demographic characteristics may contribute to tailoring practices related to news consumption in social media environments. We discuss these findings in terms of their implications for industry, policy, and theory.
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spelling doaj.art-188dc44d42434521849dbd9a9885e6a12022-12-21T19:57:31ZengSAGE PublishingSocial Media + Society2056-30512019-05-01510.1177/2056305119847506Factors Motivating Customization and Echo Chamber Creation Within Digital News EnvironmentsBrooke E. AuxierJessica VitakWith the influx of content being shared through social media, mobile apps, and other digital sources—including fake news and misinformation—most news consumers experience some degree of information overload. To combat these feelings of unease associated with the sheer volume of news content, some consumers tailor their news ecosystems and purposefully include or exclude content from specific sources or individuals. This study explores customization on social media and news platforms through a survey ( N = 317) of adults regarding their digital news habits. Findings suggest that consumers who diversify their online news streams report lower levels of anxiety related to current events and highlight differences in reported anxiety levels and customization practices across the political spectrum. This study provides important insights into how perceived information overload, anxiety around current events, political affiliations and partisanship, and demographic characteristics may contribute to tailoring practices related to news consumption in social media environments. We discuss these findings in terms of their implications for industry, policy, and theory.https://doi.org/10.1177/2056305119847506
spellingShingle Brooke E. Auxier
Jessica Vitak
Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
Social Media + Society
title Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
title_full Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
title_fullStr Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
title_full_unstemmed Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
title_short Factors Motivating Customization and Echo Chamber Creation Within Digital News Environments
title_sort factors motivating customization and echo chamber creation within digital news environments
url https://doi.org/10.1177/2056305119847506
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