Aircraft Assembly Snags: Human Errors or Lack of Production Design?

To err is an intrinsic human trait, which means that human errors, at some point, are inevitable. Business improvement tools and practices neglect to deal with the root causes of human error; hence, they ignore certain design considerations that could possibly prevent or minimise such errors from oc...

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Main Authors: Ageel Abdulaziz Alogla, Mansoor Alruqi
Format: Article
Language:English
Published: MDPI AG 2021-12-01
Series:Aerospace
Subjects:
Online Access:https://www.mdpi.com/2226-4310/8/12/391
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author Ageel Abdulaziz Alogla
Mansoor Alruqi
author_facet Ageel Abdulaziz Alogla
Mansoor Alruqi
author_sort Ageel Abdulaziz Alogla
collection DOAJ
description To err is an intrinsic human trait, which means that human errors, at some point, are inevitable. Business improvement tools and practices neglect to deal with the root causes of human error; hence, they ignore certain design considerations that could possibly prevent or minimise such errors from occurring. Recognising this gap, this paper seeks to conceptualise a model that incorporates cognitive science literature based on a mistake-proofing concept, thereby offering a deeper, more profound level of human error analysis. An exploratory case study involving an aerospace assembly line was conducted to gain insights into the model developed. The findings of the case study revealed four different causes of human errors, as follows: (i) description similarity error, (ii) capture errors, (iii) memory lapse errors, and (iv) interruptions. Based on this analysis, error-proofing measures have been proposed accordingly. This paper lays the foundation for future work on the psychology behind human errors in the aerospace industry and highlights the importance of understanding human errors to avoid quality issues and rework in production settings, where labour input is of paramount importance.
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spelling doaj.art-18ab66c487a6465b964f8da073c26bfb2023-11-23T03:18:19ZengMDPI AGAerospace2226-43102021-12-0181239110.3390/aerospace8120391Aircraft Assembly Snags: Human Errors or Lack of Production Design?Ageel Abdulaziz Alogla0Mansoor Alruqi1Department of Industrial Engineering, College of Engineering, Umm Al Qura University, Mecca 21961, Saudi ArabiaDepartment of Mechanical Engineering, College of Engineering, Shaqra University, Ar Riyadh 11961, Saudi ArabiaTo err is an intrinsic human trait, which means that human errors, at some point, are inevitable. Business improvement tools and practices neglect to deal with the root causes of human error; hence, they ignore certain design considerations that could possibly prevent or minimise such errors from occurring. Recognising this gap, this paper seeks to conceptualise a model that incorporates cognitive science literature based on a mistake-proofing concept, thereby offering a deeper, more profound level of human error analysis. An exploratory case study involving an aerospace assembly line was conducted to gain insights into the model developed. The findings of the case study revealed four different causes of human errors, as follows: (i) description similarity error, (ii) capture errors, (iii) memory lapse errors, and (iv) interruptions. Based on this analysis, error-proofing measures have been proposed accordingly. This paper lays the foundation for future work on the psychology behind human errors in the aerospace industry and highlights the importance of understanding human errors to avoid quality issues and rework in production settings, where labour input is of paramount importance.https://www.mdpi.com/2226-4310/8/12/391aerospace assemblyhuman errorpoka-yokeslipsmistakesaircraft
spellingShingle Ageel Abdulaziz Alogla
Mansoor Alruqi
Aircraft Assembly Snags: Human Errors or Lack of Production Design?
Aerospace
aerospace assembly
human error
poka-yoke
slips
mistakes
aircraft
title Aircraft Assembly Snags: Human Errors or Lack of Production Design?
title_full Aircraft Assembly Snags: Human Errors or Lack of Production Design?
title_fullStr Aircraft Assembly Snags: Human Errors or Lack of Production Design?
title_full_unstemmed Aircraft Assembly Snags: Human Errors or Lack of Production Design?
title_short Aircraft Assembly Snags: Human Errors or Lack of Production Design?
title_sort aircraft assembly snags human errors or lack of production design
topic aerospace assembly
human error
poka-yoke
slips
mistakes
aircraft
url https://www.mdpi.com/2226-4310/8/12/391
work_keys_str_mv AT ageelabdulazizalogla aircraftassemblysnagshumanerrorsorlackofproductiondesign
AT mansooralruqi aircraftassemblysnagshumanerrorsorlackofproductiondesign