Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction

An ongoing question is what constitutes the characteristics of a project manager. This is the subject of many studies. The characteristics, skills, abilities and knowledge of project managers—essential factors in a project’s success—describe their level of competency. This study aims to assess the r...

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Main Authors: Navid Ahmadi Eftekhari, Saba Mani, Javad Bakhshi, Sahar Mani
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/10/5/161
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author Navid Ahmadi Eftekhari
Saba Mani
Javad Bakhshi
Sahar Mani
author_facet Navid Ahmadi Eftekhari
Saba Mani
Javad Bakhshi
Sahar Mani
author_sort Navid Ahmadi Eftekhari
collection DOAJ
description An ongoing question is what constitutes the characteristics of a project manager. This is the subject of many studies. The characteristics, skills, abilities and knowledge of project managers—essential factors in a project’s success—describe their level of competency. This study aims to assess the relationship between project manager competencies and project complexity in the information technology (IT) sector. In total, 21 semi-structured interviews were conducted with senior practitioners associated with complex IT projects in the private and public sectors. All transcripts were analysed through grounded theory and content analysis, with experts approving the results. Our study identified 41 competencies within project complexity, with these grouped under the following 10 dimensions: project management (PM) knowledge; management skills; interpersonal skills and attributes; professionalism; expertise; emotional skills; contextual skills; influencing skills; team working; and cognitive skills. According to this research, leadership is the core competency of a project manager, while project management knowledge is the most essential of these competency dimensions. This study’s findings can assist both academics and practitioners in simplifying the complexity of projects and helping to achieve a project’s objectives.
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spelling doaj.art-18bfaa561da1485d9aa2d2a2b4ec5ab82023-11-24T02:55:15ZengMDPI AGSystems2079-89542022-09-0110516110.3390/systems10050161Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory ConstructionNavid Ahmadi Eftekhari0Saba Mani1Javad Bakhshi2Sahar Mani3Project and Construction Management Department, Faculty of Architecture and Urban Planning, Tehran University of Art, Tehran 1136813518, IranProject and Construction Management Department, Faculty of Architecture and Urban Planning, Tehran University of Art, Tehran 1136813518, IranSchool of Project Management, Faculty of Engineering, The University of Sydney, Sydney 2006, AustraliaArchitecture Department, Faculty of Architecture and Urban Planning, Tehran University of Art, Tehran 1136813518, IranAn ongoing question is what constitutes the characteristics of a project manager. This is the subject of many studies. The characteristics, skills, abilities and knowledge of project managers—essential factors in a project’s success—describe their level of competency. This study aims to assess the relationship between project manager competencies and project complexity in the information technology (IT) sector. In total, 21 semi-structured interviews were conducted with senior practitioners associated with complex IT projects in the private and public sectors. All transcripts were analysed through grounded theory and content analysis, with experts approving the results. Our study identified 41 competencies within project complexity, with these grouped under the following 10 dimensions: project management (PM) knowledge; management skills; interpersonal skills and attributes; professionalism; expertise; emotional skills; contextual skills; influencing skills; team working; and cognitive skills. According to this research, leadership is the core competency of a project manager, while project management knowledge is the most essential of these competency dimensions. This study’s findings can assist both academics and practitioners in simplifying the complexity of projects and helping to achieve a project’s objectives.https://www.mdpi.com/2079-8954/10/5/161project manager competencyproject complexityIT projectleadershipambiguityuncertainty
spellingShingle Navid Ahmadi Eftekhari
Saba Mani
Javad Bakhshi
Sahar Mani
Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
Systems
project manager competency
project complexity
IT project
leadership
ambiguity
uncertainty
title Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
title_full Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
title_fullStr Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
title_full_unstemmed Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
title_short Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction
title_sort project manager competencies for dealing with socio technical complexity a grounded theory construction
topic project manager competency
project complexity
IT project
leadership
ambiguity
uncertainty
url https://www.mdpi.com/2079-8954/10/5/161
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AT sabamani projectmanagercompetenciesfordealingwithsociotechnicalcomplexityagroundedtheoryconstruction
AT javadbakhshi projectmanagercompetenciesfordealingwithsociotechnicalcomplexityagroundedtheoryconstruction
AT saharmani projectmanagercompetenciesfordealingwithsociotechnicalcomplexityagroundedtheoryconstruction