Estimating Patient Satisfaction Through a Language Processing Model: Model Development and Evaluation
BackgroundMeasuring patient satisfaction is a crucial aspect of medical care. Advanced natural language processing (NLP) techniques enable the extraction and analysis of high-level insights from textual data; nonetheless, data obtained from patients are often limited....
Main Authors: | Shinichi Matsuda, Takumi Ohtomo, Masaru Okuyama, Hiraku Miyake, Kotonari Aoki |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2023-09-01
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Series: | JMIR Formative Research |
Online Access: | https://formative.jmir.org/2023/1/e48534 |
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