Estimating Patient Satisfaction Through a Language Processing Model: Model Development and Evaluation

BackgroundMeasuring patient satisfaction is a crucial aspect of medical care. Advanced natural language processing (NLP) techniques enable the extraction and analysis of high-level insights from textual data; nonetheless, data obtained from patients are often limited....

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Bibliographic Details
Main Authors: Shinichi Matsuda, Takumi Ohtomo, Masaru Okuyama, Hiraku Miyake, Kotonari Aoki
Format: Article
Language:English
Published: JMIR Publications 2023-09-01
Series:JMIR Formative Research
Online Access:https://formative.jmir.org/2023/1/e48534

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