Towards Mass Individualisation: setting the scope and industrial implication

Within the last few years, a need for renewed product personalisation has been observed in some markets such as consumer electronics, fashion to meet the exact demands of the customers. Product customisation emphasises the fulfilment of explicit requirements of a defined market segment, but product...

Full description

Bibliographic Details
Main Authors: Ravi K Sikhwal, Peter R N Childs
Format: Article
Language:English
Published: Cambridge University Press 2021-01-01
Series:Design Science
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2053470121000184/type/journal_article
_version_ 1811156416378961920
author Ravi K Sikhwal
Peter R N Childs
author_facet Ravi K Sikhwal
Peter R N Childs
author_sort Ravi K Sikhwal
collection DOAJ
description Within the last few years, a need for renewed product personalisation has been observed in some markets such as consumer electronics, fashion to meet the exact demands of the customers. Product customisation emphasises the fulfilment of explicit requirements of a defined market segment, but product individualisation targets at satisfying the particular needs of a customer. Mass Individualisation (MI) is a new product design approach comprising of an open hardware platform and multiple modules to be integrated with the platform. It gives freedom to end-users to integrate different modules into the platform as per their choice. Technological and strategic integration of all actors involved in the design process is the primary focus of this research. This paper identifies key areas which need to be focussed on to realise this approach and convert it into an industrial practice by an explorative study of existing product design and customisation approaches. An industrial survey was conducted, and results for the industrial implication and insights on this approach are presented. The findings show that the end product from product design for MI will be more creative and innovative by the networking of all actors, and offers more individualised and technologically advanced products.
first_indexed 2024-04-10T04:51:11Z
format Article
id doaj.art-192530819a5741898cbcb56034bc9ea7
institution Directory Open Access Journal
issn 2053-4701
language English
last_indexed 2024-04-10T04:51:11Z
publishDate 2021-01-01
publisher Cambridge University Press
record_format Article
series Design Science
spelling doaj.art-192530819a5741898cbcb56034bc9ea72023-03-09T12:32:01ZengCambridge University PressDesign Science2053-47012021-01-01710.1017/dsj.2021.18Towards Mass Individualisation: setting the scope and industrial implicationRavi K Sikhwal0https://orcid.org/0000-0002-4715-8281Peter R N Childs1Dyson School of Design Engineering, Imperial College London, London, UKDyson School of Design Engineering, Imperial College London, London, UKWithin the last few years, a need for renewed product personalisation has been observed in some markets such as consumer electronics, fashion to meet the exact demands of the customers. Product customisation emphasises the fulfilment of explicit requirements of a defined market segment, but product individualisation targets at satisfying the particular needs of a customer. Mass Individualisation (MI) is a new product design approach comprising of an open hardware platform and multiple modules to be integrated with the platform. It gives freedom to end-users to integrate different modules into the platform as per their choice. Technological and strategic integration of all actors involved in the design process is the primary focus of this research. This paper identifies key areas which need to be focussed on to realise this approach and convert it into an industrial practice by an explorative study of existing product design and customisation approaches. An industrial survey was conducted, and results for the industrial implication and insights on this approach are presented. The findings show that the end product from product design for MI will be more creative and innovative by the networking of all actors, and offers more individualised and technologically advanced products.https://www.cambridge.org/core/product/identifier/S2053470121000184/type/journal_articlecollaborative designMass customisationMass individualisationproduct design innovationopen platform products
spellingShingle Ravi K Sikhwal
Peter R N Childs
Towards Mass Individualisation: setting the scope and industrial implication
Design Science
collaborative design
Mass customisation
Mass individualisation
product design innovation
open platform products
title Towards Mass Individualisation: setting the scope and industrial implication
title_full Towards Mass Individualisation: setting the scope and industrial implication
title_fullStr Towards Mass Individualisation: setting the scope and industrial implication
title_full_unstemmed Towards Mass Individualisation: setting the scope and industrial implication
title_short Towards Mass Individualisation: setting the scope and industrial implication
title_sort towards mass individualisation setting the scope and industrial implication
topic collaborative design
Mass customisation
Mass individualisation
product design innovation
open platform products
url https://www.cambridge.org/core/product/identifier/S2053470121000184/type/journal_article
work_keys_str_mv AT raviksikhwal towardsmassindividualisationsettingthescopeandindustrialimplication
AT peterrnchilds towardsmassindividualisationsettingthescopeandindustrialimplication