Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan

AbstractInformation technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies’ chains. A total of 240 employees f...

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Main Authors: Farwa Qureshi, Abida Ellahi, Yasir Javed, Mobashar Rehman, Hafiz Mudassir Rehman
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2170516
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author Farwa Qureshi
Abida Ellahi
Yasir Javed
Mobashar Rehman
Hafiz Mudassir Rehman
author_facet Farwa Qureshi
Abida Ellahi
Yasir Javed
Mobashar Rehman
Hafiz Mudassir Rehman
author_sort Farwa Qureshi
collection DOAJ
description AbstractInformation technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies’ chains. A total of 240 employees from fast food chains were selected as respondents. Data was collected using five-point Likert scale questionnaire developed from previous studies. The statistical results confirmed that adoption of IT is playing a vibrant role in achieving supply chain agility and supply chain agility helps to reduce cost and improves operational performance of firms. The study model provides a useful framework to examine the impact of IT adoption on supply chain agility and its outcomes. In conclusion, the firms have to focus on their supply chain management and make it efficient and agile by implementing the advanced technologies to gain operational performance. Implications have been discussed.
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spelling doaj.art-194fb4281ba2401bbf58d978d0e845472023-07-28T20:55:15ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110110.1080/23311975.2023.2170516Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in PakistanFarwa Qureshi0Abida Ellahi1Yasir Javed2Mobashar Rehman3Hafiz Mudassir Rehman4Human Resource Department, Shifa International Hospital, Islamabad, PakistanDepartment of Management Sciences, Abbottabad University of Science and Technology, Havelian, PakistanDepartment of Computing College of Business, Technology and Engineering Sheffield Hallam University, Sheffield, UKDepartment of Management, Leadership and Organisations, Faculty of Business and Law, Middlesex University, London, UKFaculty of Business and Management, UCSI University, Kuching, MalaysiaAbstractInformation technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies’ chains. A total of 240 employees from fast food chains were selected as respondents. Data was collected using five-point Likert scale questionnaire developed from previous studies. The statistical results confirmed that adoption of IT is playing a vibrant role in achieving supply chain agility and supply chain agility helps to reduce cost and improves operational performance of firms. The study model provides a useful framework to examine the impact of IT adoption on supply chain agility and its outcomes. In conclusion, the firms have to focus on their supply chain management and make it efficient and agile by implementing the advanced technologies to gain operational performance. Implications have been discussed.https://www.tandfonline.com/doi/10.1080/23311975.2023.2170516IT adoptionsupply chain agilitycost reductionoperational performancesupply chain management
spellingShingle Farwa Qureshi
Abida Ellahi
Yasir Javed
Mobashar Rehman
Hafiz Mudassir Rehman
Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
Cogent Business & Management
IT adoption
supply chain agility
cost reduction
operational performance
supply chain management
title Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
title_full Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
title_fullStr Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
title_full_unstemmed Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
title_short Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
title_sort empirical investigation into impact of it adoption on supply chain agility in fast food sector in pakistan
topic IT adoption
supply chain agility
cost reduction
operational performance
supply chain management
url https://www.tandfonline.com/doi/10.1080/23311975.2023.2170516
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AT yasirjaved empiricalinvestigationintoimpactofitadoptiononsupplychainagilityinfastfoodsectorinpakistan
AT mobasharrehman empiricalinvestigationintoimpactofitadoptiononsupplychainagilityinfastfoodsectorinpakistan
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