Behind the screens: telemediated work in the Canadian public sector
Among the recent measures undertaken in Canada to adapt the public sector to the ‘new economy’ in order to maintain or enhance economic competitiveness on an international level has been the adoption of new technologies and e-government, affecting both labour processes and service delivery. All thre...
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| Format: | Article |
| Language: | English |
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Pluto Journals
2007-06-01
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| Series: | Work Organisation, Labour and Globalisation |
| Online Access: | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.2.0155 |
| _version_ | 1797833879159046144 |
|---|---|
| author | Norene Pupo |
| author_facet | Norene Pupo |
| author_sort | Norene Pupo |
| collection | DOAJ |
| description | Among the recent measures undertaken in Canada to adapt the public sector to the ‘new economy’ in order to maintain or enhance economic competitiveness on an international level has been the adoption of new technologies and e-government, affecting both labour processes and service delivery. All three levels of government — municipal, provincial, and federal — have adopted ‘virtual service techniques’. This paper examines telemediated processes and new work arrangements in the public sector and raises questions regarding the impact on workers and their trade unions, working conditions, service delivery, and social citizenship. |
| first_indexed | 2024-04-09T14:30:06Z |
| format | Article |
| id | doaj.art-19576857466145ceb535f06199a371cc |
| institution | Directory Open Access Journal |
| issn | 1745-641X 1745-6428 |
| language | English |
| last_indexed | 2024-04-09T14:30:06Z |
| publishDate | 2007-06-01 |
| publisher | Pluto Journals |
| record_format | Article |
| series | Work Organisation, Labour and Globalisation |
| spelling | doaj.art-19576857466145ceb535f06199a371cc2023-05-03T15:49:43ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282007-06-011215516710.13169/workorgalaboglob.1.2.0155Behind the screens: telemediated work in the Canadian public sectorNorene PupoAmong the recent measures undertaken in Canada to adapt the public sector to the ‘new economy’ in order to maintain or enhance economic competitiveness on an international level has been the adoption of new technologies and e-government, affecting both labour processes and service delivery. All three levels of government — municipal, provincial, and federal — have adopted ‘virtual service techniques’. This paper examines telemediated processes and new work arrangements in the public sector and raises questions regarding the impact on workers and their trade unions, working conditions, service delivery, and social citizenship.https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.2.0155 |
| spellingShingle | Norene Pupo Behind the screens: telemediated work in the Canadian public sector Work Organisation, Labour and Globalisation |
| title | Behind the screens: telemediated work in the Canadian public sector |
| title_full | Behind the screens: telemediated work in the Canadian public sector |
| title_fullStr | Behind the screens: telemediated work in the Canadian public sector |
| title_full_unstemmed | Behind the screens: telemediated work in the Canadian public sector |
| title_short | Behind the screens: telemediated work in the Canadian public sector |
| title_sort | behind the screens telemediated work in the canadian public sector |
| url | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.2.0155 |
| work_keys_str_mv | AT norenepupo behindthescreenstelemediatedworkinthecanadianpublicsector |