The Norm Establishment in WhatsApp Group Conversations

This linguistics study aims to observe the development of norms in WhatsApp Groups (WAGs). Over the years, linguists have devoted their time to theorizing norms of im/politeness evaluations and linguistic interactions in computer-mediated communication (CMC). However, the norms of virtual interactio...

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Main Authors: Norwanto Norwanto, Faizal Risdianto
Format: Article
Language:English
Published: Prodi Sastra Inggris Fakultas Sastra Universitas Sanata Dharma 2022-09-01
Series:Journal of Language and Literature
Subjects:
Online Access:https://e-journal.usd.ac.id/index.php/JOLL/article/view/4810
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author Norwanto Norwanto
Faizal Risdianto
author_facet Norwanto Norwanto
Faizal Risdianto
author_sort Norwanto Norwanto
collection DOAJ
description This linguistics study aims to observe the development of norms in WhatsApp Groups (WAGs). Over the years, linguists have devoted their time to theorizing norms of im/politeness evaluations and linguistic interactions in computer-mediated communication (CMC). However, the norms of virtual interactions have not gained adequate attention. This study systematically documented and examined the conversations of 539 members of three WAGs to describe the norms of virtual group communication. The data obtained were enhanced through anecdotal evidence of the experiences acquired in joining other WAGs. The data indicated four sources of WAGs norms: the aims of creating the group, framing unmarked behaviors, and framing positive or negative evaluations of members' utterances or actions. The members' alignments toward non-virtual individual and social norms also significantly affect their negotiating WAG norms. In the stages of the norming process, WAGs tend to experience conflicts due to interpersonal differences. These disputes are likely to disrupt the group's performance or predispose some members. Theoretically, group development is comprised of formation, conflicts, norming, and performance. Depending on the homogeneity or heterogeneity of the member's background, WAGs do not necessarily experience conflicts in the norming process. However, some of them tend to leap the stages from formation to performance.
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spelling doaj.art-19630cc2575f48a78bdd8cc2193db5be2022-12-22T04:26:01ZengProdi Sastra Inggris Fakultas Sastra Universitas Sanata DharmaJournal of Language and Literature1410-56912580-58782022-09-0122250451610.24071/joll.v22i2.48102513The Norm Establishment in WhatsApp Group ConversationsNorwanto Norwanto0Faizal Risdianto1English Education Department, State Islamic University of (UIN) Salatiga, Jl. Lingkar Salatiga Km.2 Pulutan, Sidorejo, Salatiga, Central Java, Indonesia, Post code: 50716English Education Department, State Islamic University of (UIN) Salatiga, Jl. Lingkar Salatiga Km.2 Pulutan, Sidorejo, Salatiga, Central Java, Indonesia, Post code: 50716This linguistics study aims to observe the development of norms in WhatsApp Groups (WAGs). Over the years, linguists have devoted their time to theorizing norms of im/politeness evaluations and linguistic interactions in computer-mediated communication (CMC). However, the norms of virtual interactions have not gained adequate attention. This study systematically documented and examined the conversations of 539 members of three WAGs to describe the norms of virtual group communication. The data obtained were enhanced through anecdotal evidence of the experiences acquired in joining other WAGs. The data indicated four sources of WAGs norms: the aims of creating the group, framing unmarked behaviors, and framing positive or negative evaluations of members' utterances or actions. The members' alignments toward non-virtual individual and social norms also significantly affect their negotiating WAG norms. In the stages of the norming process, WAGs tend to experience conflicts due to interpersonal differences. These disputes are likely to disrupt the group's performance or predispose some members. Theoretically, group development is comprised of formation, conflicts, norming, and performance. Depending on the homogeneity or heterogeneity of the member's background, WAGs do not necessarily experience conflicts in the norming process. However, some of them tend to leap the stages from formation to performance.https://e-journal.usd.ac.id/index.php/JOLL/article/view/4810im/politeness evaluationsnormsvirtual communicationwhatsapp group conversations
spellingShingle Norwanto Norwanto
Faizal Risdianto
The Norm Establishment in WhatsApp Group Conversations
Journal of Language and Literature
im/politeness evaluations
norms
virtual communication
whatsapp group conversations
title The Norm Establishment in WhatsApp Group Conversations
title_full The Norm Establishment in WhatsApp Group Conversations
title_fullStr The Norm Establishment in WhatsApp Group Conversations
title_full_unstemmed The Norm Establishment in WhatsApp Group Conversations
title_short The Norm Establishment in WhatsApp Group Conversations
title_sort norm establishment in whatsapp group conversations
topic im/politeness evaluations
norms
virtual communication
whatsapp group conversations
url https://e-journal.usd.ac.id/index.php/JOLL/article/view/4810
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