College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana

Online counseling is widely regarded as a cost-effective and convenient means to provide basic counseling services, and it is increasingly being used in university treatment. However, it is unclear what amount of information and attitude students have about online counseling in colleges of education...

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Main Authors: Philip Kwaku Kankam, Benard Kofi Adinkrah
Format: Article
Language:English
Published: Elsevier 2023-08-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023060413
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author Philip Kwaku Kankam
Benard Kofi Adinkrah
author_facet Philip Kwaku Kankam
Benard Kofi Adinkrah
author_sort Philip Kwaku Kankam
collection DOAJ
description Online counseling is widely regarded as a cost-effective and convenient means to provide basic counseling services, and it is increasingly being used in university treatment. However, it is unclear what amount of information and attitude students have about online counseling in colleges of education. This study looked at students' views toward and likelihood of using online counseling towards help information seeking and dissemination to see if it has the potential to increase overall service consumption. A survey was conducted and responded to by 411 students from two Ghanaian colleges of education and based on the Theory of Planned Behaviour, students' attitudes and intentions to use online counseling were investigated. The paucity of online counseling systems in the colleges of education is shown in the study, yet 94% of participants said they would use online counseling services if given the opportunity. Based on these findings, it is recommended that providing online counseling in parallel to face-to-face counseling could be an effective strategy for counseling units in colleges of education to boost service delivery and so better serve their students.
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spelling doaj.art-197bd7ddffe84cb494ebb5fa75764c8d2023-08-30T05:52:47ZengElsevierHeliyon2405-84402023-08-0198e18833College of education students’ attitude towards the use of online information dissemination tools for counseling in GhanaPhilip Kwaku Kankam0Benard Kofi Adinkrah1Department of Information Studies, University of Ghana, Ghana; Corresponding author.Department of Education, Kibi Presbyterian College of Education, GhanaOnline counseling is widely regarded as a cost-effective and convenient means to provide basic counseling services, and it is increasingly being used in university treatment. However, it is unclear what amount of information and attitude students have about online counseling in colleges of education. This study looked at students' views toward and likelihood of using online counseling towards help information seeking and dissemination to see if it has the potential to increase overall service consumption. A survey was conducted and responded to by 411 students from two Ghanaian colleges of education and based on the Theory of Planned Behaviour, students' attitudes and intentions to use online counseling were investigated. The paucity of online counseling systems in the colleges of education is shown in the study, yet 94% of participants said they would use online counseling services if given the opportunity. Based on these findings, it is recommended that providing online counseling in parallel to face-to-face counseling could be an effective strategy for counseling units in colleges of education to boost service delivery and so better serve their students.http://www.sciencedirect.com/science/article/pii/S2405844023060413Online counselingStudentsTechnologyAttitudePerceptionMental health
spellingShingle Philip Kwaku Kankam
Benard Kofi Adinkrah
College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
Heliyon
Online counseling
Students
Technology
Attitude
Perception
Mental health
title College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
title_full College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
title_fullStr College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
title_full_unstemmed College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
title_short College of education students’ attitude towards the use of online information dissemination tools for counseling in Ghana
title_sort college of education students attitude towards the use of online information dissemination tools for counseling in ghana
topic Online counseling
Students
Technology
Attitude
Perception
Mental health
url http://www.sciencedirect.com/science/article/pii/S2405844023060413
work_keys_str_mv AT philipkwakukankam collegeofeducationstudentsattitudetowardstheuseofonlineinformationdisseminationtoolsforcounselinginghana
AT benardkofiadinkrah collegeofeducationstudentsattitudetowardstheuseofonlineinformationdisseminationtoolsforcounselinginghana