Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges

The field of mobile robotic telepresence for social communication is in rapid expansion and it is of interest to understand what promotes good interaction. In this paper, we present the results of an experiment where novice users working in health care were given a guided tour while maneuvering a mo...

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Main Authors: Kristoffersson Annica, Coradeschi Silvia, Eklundh Kerstin Severinson, Loutfi Amy
Format: Article
Language:English
Published: De Gruyter 2013-09-01
Series:Paladyn
Subjects:
Online Access:https://doi.org/10.2478/pjbr-2013-0005
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author Kristoffersson Annica
Coradeschi Silvia
Eklundh Kerstin Severinson
Loutfi Amy
author_facet Kristoffersson Annica
Coradeschi Silvia
Eklundh Kerstin Severinson
Loutfi Amy
author_sort Kristoffersson Annica
collection DOAJ
description The field of mobile robotic telepresence for social communication is in rapid expansion and it is of interest to understand what promotes good interaction. In this paper, we present the results of an experiment where novice users working in health care were given a guided tour while maneuvering a mobile robotic telepresence system for the first time. In a previous study, it was found that subjective presence questionnaires and observations of spatial configurations based on Kendon’s F-formations were useful to evaluate quality of interaction in mobile robotic telepresence. In an effort to find more automated methods to assess the quality of interaction, the study in this paper used the same measures, with the addition of objective sociometric measures. Experimental results show that the quantitative analysis of the sociometric data correlates with a number of parameters gathered via qualitative analysis, e.g. different dimensions of presence and observed problems in maneuvering the robot.
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spelling doaj.art-19b9a3e95f4341ecbad5225b004f7b082023-10-02T07:10:44ZengDe GruyterPaladyn2081-48362013-09-0141344810.2478/pjbr-2013-0005Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric BadgesKristoffersson Annica0Coradeschi Silvia1Eklundh Kerstin Severinson2Loutfi Amy3AASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, SwedenAASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, SwedenSchool of Computer Science and Communication, KTH Royal Institute of Technology 10044 Stockholm, SwedenAASS Center of Applied Autonomous Sensor Systems, Örebro University Fakultetsgatan 1, 70182 Örebro, SwedenThe field of mobile robotic telepresence for social communication is in rapid expansion and it is of interest to understand what promotes good interaction. In this paper, we present the results of an experiment where novice users working in health care were given a guided tour while maneuvering a mobile robotic telepresence system for the first time. In a previous study, it was found that subjective presence questionnaires and observations of spatial configurations based on Kendon’s F-formations were useful to evaluate quality of interaction in mobile robotic telepresence. In an effort to find more automated methods to assess the quality of interaction, the study in this paper used the same measures, with the addition of objective sociometric measures. Experimental results show that the quantitative analysis of the sociometric data correlates with a number of parameters gathered via qualitative analysis, e.g. different dimensions of presence and observed problems in maneuvering the robot.https://doi.org/10.2478/pjbr-2013-0005mobile robotic telepresencemrp systemsf-formationsspatial formationspresencetelepresencesociometryquality of interaction
spellingShingle Kristoffersson Annica
Coradeschi Silvia
Eklundh Kerstin Severinson
Loutfi Amy
Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
Paladyn
mobile robotic telepresence
mrp systems
f-formations
spatial formations
presence
telepresence
sociometry
quality of interaction
title Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
title_full Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
title_fullStr Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
title_full_unstemmed Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
title_short Towards Measuring Quality of Interaction in Mobile Robotic Telepresence using Sociometric Badges
title_sort towards measuring quality of interaction in mobile robotic telepresence using sociometric badges
topic mobile robotic telepresence
mrp systems
f-formations
spatial formations
presence
telepresence
sociometry
quality of interaction
url https://doi.org/10.2478/pjbr-2013-0005
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AT coradeschisilvia towardsmeasuringqualityofinteractioninmobilerobotictelepresenceusingsociometricbadges
AT eklundhkerstinseverinson towardsmeasuringqualityofinteractioninmobilerobotictelepresenceusingsociometricbadges
AT loutfiamy towardsmeasuringqualityofinteractioninmobilerobotictelepresenceusingsociometricbadges