Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes

Abstract Background Diabetes is one of the most important chronic diseases and affects 9% of the world’s population. To support these people in the day-to-day management of their treatments, pharmacies can offer professional pharmacy services. These are defined as one or more actions organized or pr...

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Main Authors: Noura Bawab, Emilie Zuercher, Tania Carron, Léonie Chinet, Olivier Bugnon, Jérôme Berger, Isabelle Peytremann-Bridevaux
Format: Article
Language:English
Published: BMC 2021-03-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-06217-6
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author Noura Bawab
Emilie Zuercher
Tania Carron
Léonie Chinet
Olivier Bugnon
Jérôme Berger
Isabelle Peytremann-Bridevaux
author_facet Noura Bawab
Emilie Zuercher
Tania Carron
Léonie Chinet
Olivier Bugnon
Jérôme Berger
Isabelle Peytremann-Bridevaux
author_sort Noura Bawab
collection DOAJ
description Abstract Background Diabetes is one of the most important chronic diseases and affects 9% of the world’s population. To support these people in the day-to-day management of their treatments, pharmacies can offer professional pharmacy services. These are defined as one or more actions organized or provided in a pharmacy to optimize the process of care, with the goal of improving health outcomes and the value of healthcare. Such services have to be tailored to the needs and interests of patients. This study aimed to evaluate interest in and use of pharmacy services among people with diabetes in the canton of Vaud, Switzerland. Methods This cross-sectional study analysed self-reported data from 790 people with diabetes included in the CoDiab-VD cohort. Questions focused on sociodemographic and economic characteristics, diabetes and its management, and interest in and use of pharmacy services related to (1) medication intake and adherence and (2) diabetes and general health. Descriptive analyses were first conducted. Logistic regression analyses were then performed for pharmacy services that were of interest to ≥50% of respondents. Results The mean age of participants was 66 years, and the sample included more males (59%) than females. The pharmacy services that interested the most respondents were individual interview, pill boxes or weekly pill boxes, treatment plans, checks of all medications, first medical opinions from pharmacists and counselling on devices. Factors significantly associated with interest in pharmacy services were being older, having a lower self-efficacy score, taking more than three medications and having a positive opinion about pharmacists. Conclusions This study provides key information on interest in and use of pharmacy services among patients with diabetes in Switzerland; it should help pharmacists individualize their services for patients.
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spelling doaj.art-1a43dc24fae649f98d7c18daf0569ce82022-12-21T22:21:33ZengBMCBMC Health Services Research1472-69632021-03-0121111010.1186/s12913-021-06217-6Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetesNoura Bawab0Emilie Zuercher1Tania Carron2Léonie Chinet3Olivier Bugnon4Jérôme Berger5Isabelle Peytremann-Bridevaux6Community Pharmacy, Center for Primary Care and Public Health (Unisanté), University of LausanneDepartment of Epidemiology and Health Systems (DESS), Center for Primary Care and Public Health (Unisanté), University of LausanneDepartment of Epidemiology and Health Systems (DESS), Center for Primary Care and Public Health (Unisanté), University of LausannediabètevaudCommunity Pharmacy, Center for Primary Care and Public Health (Unisanté), University of LausanneCommunity Pharmacy, Center for Primary Care and Public Health (Unisanté), University of LausanneDepartment of Epidemiology and Health Systems (DESS), Center for Primary Care and Public Health (Unisanté), University of LausanneAbstract Background Diabetes is one of the most important chronic diseases and affects 9% of the world’s population. To support these people in the day-to-day management of their treatments, pharmacies can offer professional pharmacy services. These are defined as one or more actions organized or provided in a pharmacy to optimize the process of care, with the goal of improving health outcomes and the value of healthcare. Such services have to be tailored to the needs and interests of patients. This study aimed to evaluate interest in and use of pharmacy services among people with diabetes in the canton of Vaud, Switzerland. Methods This cross-sectional study analysed self-reported data from 790 people with diabetes included in the CoDiab-VD cohort. Questions focused on sociodemographic and economic characteristics, diabetes and its management, and interest in and use of pharmacy services related to (1) medication intake and adherence and (2) diabetes and general health. Descriptive analyses were first conducted. Logistic regression analyses were then performed for pharmacy services that were of interest to ≥50% of respondents. Results The mean age of participants was 66 years, and the sample included more males (59%) than females. The pharmacy services that interested the most respondents were individual interview, pill boxes or weekly pill boxes, treatment plans, checks of all medications, first medical opinions from pharmacists and counselling on devices. Factors significantly associated with interest in pharmacy services were being older, having a lower self-efficacy score, taking more than three medications and having a positive opinion about pharmacists. Conclusions This study provides key information on interest in and use of pharmacy services among patients with diabetes in Switzerland; it should help pharmacists individualize their services for patients.https://doi.org/10.1186/s12913-021-06217-6DiabetesPatient supportPharmacy servicesPrimary careSwitzerland
spellingShingle Noura Bawab
Emilie Zuercher
Tania Carron
Léonie Chinet
Olivier Bugnon
Jérôme Berger
Isabelle Peytremann-Bridevaux
Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
BMC Health Services Research
Diabetes
Patient support
Pharmacy services
Primary care
Switzerland
title Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
title_full Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
title_fullStr Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
title_full_unstemmed Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
title_short Interest in and use of person-centred pharmacy services - a Swiss study of people with diabetes
title_sort interest in and use of person centred pharmacy services a swiss study of people with diabetes
topic Diabetes
Patient support
Pharmacy services
Primary care
Switzerland
url https://doi.org/10.1186/s12913-021-06217-6
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