Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023

Abstract Background Pharmacies are critical healthcare partners in community efforts to eliminate bloodborne illnesses. Pharmacy sale of sterile syringes is central to this effort. Methods A mixed methods “secret shopper” syringe purchase study was conducted in the fall of 2022 with 38 community pha...

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Main Authors: Danielle M. Russell, Beth E. Meyerson, Arlene N. Mahoney, Irene Garnett, Chris Ferrell, Kylee Newgass, Jon D. Agley, Richard A. Crosby, Keith G. Bentele, Nina Vadiei, David Frank, Linnea B. Linde-Krieger
Format: Article
Language:English
Published: BMC 2024-02-01
Series:Harm Reduction Journal
Subjects:
Online Access:https://doi.org/10.1186/s12954-024-00943-w
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author Danielle M. Russell
Beth E. Meyerson
Arlene N. Mahoney
Irene Garnett
Chris Ferrell
Kylee Newgass
Jon D. Agley
Richard A. Crosby
Keith G. Bentele
Nina Vadiei
David Frank
Linnea B. Linde-Krieger
author_facet Danielle M. Russell
Beth E. Meyerson
Arlene N. Mahoney
Irene Garnett
Chris Ferrell
Kylee Newgass
Jon D. Agley
Richard A. Crosby
Keith G. Bentele
Nina Vadiei
David Frank
Linnea B. Linde-Krieger
author_sort Danielle M. Russell
collection DOAJ
description Abstract Background Pharmacies are critical healthcare partners in community efforts to eliminate bloodborne illnesses. Pharmacy sale of sterile syringes is central to this effort. Methods A mixed methods “secret shopper” syringe purchase study was conducted in the fall of 2022 with 38 community pharmacies in Maricopa and Pima Counties, Arizona. Pharmacies were geomapped to within 2 miles of areas identified as having a potentially high volume of illicit drug commerce. Daytime venue sampling was used whereby separate investigators with lived/living drug use experience attempted to purchase syringes without a prescription. Investigator response when prompted for purchase rationale was “to protect myself from HIV and hepatitis C.” A 24-item instrument measured sales outcome, pharmacy staff interaction (hostile/neutral/friendly), and the buyer’s subjective experience. Results Only 24.6% (n = 28) of 114 purchase attempts across the 38 pharmacies resulted in syringe sale. Less than one quarter (21.1%) of pharmacies always sold, while 44.7% never sold. Independent and food store pharmacies tended not to sell syringes. There emerged distinct pharmacy staff interactions characterized by body language, customer query, normalization or othering response, response to purchase request and closure. Pharmacy discretion and pharmacy policy not to sell syringes without a prescription limited sterile syringe access. Investigators reported frequent and adverse emotional impact due to pharmacy staff negative and stigmatizing interactions. Conclusions Pharmacies miss opportunities to advance efforts to eliminate bloodborne infections by stringent no-sale policy and discretion about syringe sale. State regulatory policy facilitating pharmacy syringe sales, limiting pharmacist discretion for syringe sales, and targeting pharmacy-staff level education may help advance the achievement of public health goals to eliminate bloodborne infections in Arizona.
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spelling doaj.art-1a8214a2f34246c8b3b858d19e0697002024-03-05T18:06:43ZengBMCHarm Reduction Journal1477-75172024-02-0121111110.1186/s12954-024-00943-wCome back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023Danielle M. Russell0Beth E. Meyerson1Arlene N. Mahoney2Irene Garnett3Chris Ferrell4Kylee Newgass5Jon D. Agley6Richard A. Crosby7Keith G. Bentele8Nina Vadiei9David Frank10Linnea B. Linde-Krieger11Arizona State UniversityHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonDrug Policy Research and Advocacy Board (DPRAB), University of ArizonaSouthwest Recovery AllianceHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonHarm Reduction Research Lab, University of Arizona College of Medicine-TucsonAbstract Background Pharmacies are critical healthcare partners in community efforts to eliminate bloodborne illnesses. Pharmacy sale of sterile syringes is central to this effort. Methods A mixed methods “secret shopper” syringe purchase study was conducted in the fall of 2022 with 38 community pharmacies in Maricopa and Pima Counties, Arizona. Pharmacies were geomapped to within 2 miles of areas identified as having a potentially high volume of illicit drug commerce. Daytime venue sampling was used whereby separate investigators with lived/living drug use experience attempted to purchase syringes without a prescription. Investigator response when prompted for purchase rationale was “to protect myself from HIV and hepatitis C.” A 24-item instrument measured sales outcome, pharmacy staff interaction (hostile/neutral/friendly), and the buyer’s subjective experience. Results Only 24.6% (n = 28) of 114 purchase attempts across the 38 pharmacies resulted in syringe sale. Less than one quarter (21.1%) of pharmacies always sold, while 44.7% never sold. Independent and food store pharmacies tended not to sell syringes. There emerged distinct pharmacy staff interactions characterized by body language, customer query, normalization or othering response, response to purchase request and closure. Pharmacy discretion and pharmacy policy not to sell syringes without a prescription limited sterile syringe access. Investigators reported frequent and adverse emotional impact due to pharmacy staff negative and stigmatizing interactions. Conclusions Pharmacies miss opportunities to advance efforts to eliminate bloodborne infections by stringent no-sale policy and discretion about syringe sale. State regulatory policy facilitating pharmacy syringe sales, limiting pharmacist discretion for syringe sales, and targeting pharmacy-staff level education may help advance the achievement of public health goals to eliminate bloodborne infections in Arizona.https://doi.org/10.1186/s12954-024-00943-wSyringesHepatitis CCommunity pharmaciesEvidence-based pharmacy practicePublic healthHIV infections
spellingShingle Danielle M. Russell
Beth E. Meyerson
Arlene N. Mahoney
Irene Garnett
Chris Ferrell
Kylee Newgass
Jon D. Agley
Richard A. Crosby
Keith G. Bentele
Nina Vadiei
David Frank
Linnea B. Linde-Krieger
Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
Harm Reduction Journal
Syringes
Hepatitis C
Community pharmacies
Evidence-based pharmacy practice
Public health
HIV infections
title Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
title_full Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
title_fullStr Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
title_full_unstemmed Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
title_short Come back when you’re infected: pharmacy access to sterile syringes in an Arizona Secret Shopper Study, 2023
title_sort come back when you re infected pharmacy access to sterile syringes in an arizona secret shopper study 2023
topic Syringes
Hepatitis C
Community pharmacies
Evidence-based pharmacy practice
Public health
HIV infections
url https://doi.org/10.1186/s12954-024-00943-w
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