TOWARDS A CHARACTERIZATION OF BPM TOOLS' SIMULATION SUPPORT: THE CASE OF BPMN PROCESS MODELS

Due to the increasing acceptance of BPM (Business Process Management), nowadays BPM tools are extensively used in organizations. Core to BPM are the process modeling languages, of which BPMN is the one that has been receiving most attention these days. Once a business process is described using BPMN...

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Bibliographic Details
Main Authors: José Luís Pereira, António Paulo Freitas
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2019-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v13-n4/2.pdf
Description
Summary:Due to the increasing acceptance of BPM (Business Process Management), nowadays BPM tools are extensively used in organizations. Core to BPM are the process modeling languages, of which BPMN is the one that has been receiving most attention these days. Once a business process is described using BPMN, one can use a process simulation approach in order to discover its optimized form. This paper analyzes the business process modeling and simulation areas, identifying the elements that must be present in the BPMN language in order to allow processes to be simulated. During this analysis a set of existing BPM tools, which support BPMN, are compared regarding their limitations in terms of simulation capabilities. In this context, a platform to support the characterization of BPM tools regarding process simulation capabilities has been developed, which might be useful to users who want to select the most adequate BPM tool taking into account their simulation needs.
ISSN:1800-6450
1800-7473