Bounded rationality in decision making: an analysis of the decision-making biases

Decision-making is a multidisciplinary and ubiquitous phenomenon in organizations, and it can be observed at the individual, group, and organizational levels. Decision making plays, however, an increasingly important role for the manager, whose cognitive competence is reflected in his ability to ide...

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Main Authors: Ana Rita Jordão, Renato Costa, Álvaro Lopes Dias, Leandro Pereira, José Pedro Santos
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2020-10-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://www.mla.vgtu.lt/index.php/BTP/article/view/11154
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author Ana Rita Jordão
Renato Costa
Álvaro Lopes Dias
Leandro Pereira
José Pedro Santos
author_facet Ana Rita Jordão
Renato Costa
Álvaro Lopes Dias
Leandro Pereira
José Pedro Santos
author_sort Ana Rita Jordão
collection DOAJ
description Decision-making is a multidisciplinary and ubiquitous phenomenon in organizations, and it can be observed at the individual, group, and organizational levels. Decision making plays, however, an increasingly important role for the manager, whose cognitive competence is reflected in his ability to identify potential opportunities, to immediately detect and solve the problems he faces, and to predict and prevent future threats. Nevertheless, to what extent do managers of the most diverse sectors and industries continue to rely on false knowledge when they have better strategies at their disposal? The present article proposes, through the application of bibliographically based instruments, the diagnosis of three prominent biases – overconfidence, optimism, and anchoring effect – in managers of the Portuguese port sector, as well as also seeking to establish a comparative analysis with the conclusions already documented in relation to the Brazilian civil construction sector. In addition, and in view of the results obtained, this paper also provides a set of measures capable of contributing to the mitigation of the effects of these and other biases, and, in this way, to the improvement of the decisions of said managers.
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spelling doaj.art-1b0f0e0d26ea4e7b8ec09914b51ee9752024-02-02T13:09:44ZengVilnius Gediminas Technical UniversityBusiness: Theory and Practice1648-06271822-42022020-10-0121210.3846/btp.2020.11154Bounded rationality in decision making: an analysis of the decision-making biasesAna Rita Jordão0Renato Costa1Álvaro Lopes Dias2Leandro Pereira3José Pedro Santos4ISCTE, DMOGG, Av. das Forças Armadas, Lisbon, PortugalISCTE, DMOGG, Av. das Forças Armadas, Lisbon, Portugal; Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa, PortugalISCTE, DMOGG, Av. das Forças Armadas, Lisbon, Portugal; Universidade Lusófona, ECEO, Campo Grande 376, Lisbon, PortugalISCTE, DMOGG, Av. das Forças Armadas, Lisbon, Portugal; Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa, PortugalISCTE, DMOGG, Av. das Forças Armadas, Lisbon, PortugalDecision-making is a multidisciplinary and ubiquitous phenomenon in organizations, and it can be observed at the individual, group, and organizational levels. Decision making plays, however, an increasingly important role for the manager, whose cognitive competence is reflected in his ability to identify potential opportunities, to immediately detect and solve the problems he faces, and to predict and prevent future threats. Nevertheless, to what extent do managers of the most diverse sectors and industries continue to rely on false knowledge when they have better strategies at their disposal? The present article proposes, through the application of bibliographically based instruments, the diagnosis of three prominent biases – overconfidence, optimism, and anchoring effect – in managers of the Portuguese port sector, as well as also seeking to establish a comparative analysis with the conclusions already documented in relation to the Brazilian civil construction sector. In addition, and in view of the results obtained, this paper also provides a set of measures capable of contributing to the mitigation of the effects of these and other biases, and, in this way, to the improvement of the decisions of said managers.https://www.mla.vgtu.lt/index.php/BTP/article/view/11154biasesoverconfidenceoptimismanchoring effectport sector
spellingShingle Ana Rita Jordão
Renato Costa
Álvaro Lopes Dias
Leandro Pereira
José Pedro Santos
Bounded rationality in decision making: an analysis of the decision-making biases
Business: Theory and Practice
biases
overconfidence
optimism
anchoring effect
port sector
title Bounded rationality in decision making: an analysis of the decision-making biases
title_full Bounded rationality in decision making: an analysis of the decision-making biases
title_fullStr Bounded rationality in decision making: an analysis of the decision-making biases
title_full_unstemmed Bounded rationality in decision making: an analysis of the decision-making biases
title_short Bounded rationality in decision making: an analysis of the decision-making biases
title_sort bounded rationality in decision making an analysis of the decision making biases
topic biases
overconfidence
optimism
anchoring effect
port sector
url https://www.mla.vgtu.lt/index.php/BTP/article/view/11154
work_keys_str_mv AT anaritajordao boundedrationalityindecisionmakingananalysisofthedecisionmakingbiases
AT renatocosta boundedrationalityindecisionmakingananalysisofthedecisionmakingbiases
AT alvarolopesdias boundedrationalityindecisionmakingananalysisofthedecisionmakingbiases
AT leandropereira boundedrationalityindecisionmakingananalysisofthedecisionmakingbiases
AT josepedrosantos boundedrationalityindecisionmakingananalysisofthedecisionmakingbiases