Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis

The COVID-19 pandemic's consequences have led to a global change in educational settings towards online learning. The utilization of virtual learning (VL) has increased significantly. This study aimed to extract the success factors of VL and also examine the relationships among them. The resear...

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Main Authors: Petai Chuaphun, Taweesak Samanchuen
Format: Article
Language:English
Published: Elsevier 2024-04-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844024041318
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author Petai Chuaphun
Taweesak Samanchuen
author_facet Petai Chuaphun
Taweesak Samanchuen
author_sort Petai Chuaphun
collection DOAJ
description The COVID-19 pandemic's consequences have led to a global change in educational settings towards online learning. The utilization of virtual learning (VL) has increased significantly. This study aimed to extract the success factors of VL and also examine the relationships among them. The research method involves examining factors identified in the literature review and seeking confirmation from experts using the Content Validity Index (CVI) method. Ten success factors are extracted and confirmed, including Technological, Management, Learning Capability, Pedagogical, Ethical, Resource Support, Interface Design, Evaluation, Institutional, and Study Environment. Based on the Interpretive Structural Model (ISM) method and the fuzzy matrix of cross-impact multiplications applied to classification (MICMAC), which divides the factors into five levels, the relationship between these factors is examined. Level I emphasizes the importance of evaluation mechanisms. Level II stresses integrating pedagogical, ethical, resource support, and institutional aspects. Level III highlights the alignment of learner capabilities with platform interfaces. Level IV underscores the significance of the learning environment. Lastly, Level V emphasizes the interplay between technology and management in VL's expansion. The findings of this study can be developed and customized through collaboration among instructors, learners, and institutions. Moreover, the findings from correlating success factors can be applied in practical learning experiments or utilized to develop efficient modeling manuals.
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spelling doaj.art-1b4fdeaa971f428588bb2273254b02a32024-03-27T04:52:26ZengElsevierHeliyon2405-84402024-04-01107e28100Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysisPetai Chuaphun0Taweesak Samanchuen1Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Nakhon Pathom, 73170, ThailandCorresponding author.; Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Nakhon Pathom, 73170, ThailandThe COVID-19 pandemic's consequences have led to a global change in educational settings towards online learning. The utilization of virtual learning (VL) has increased significantly. This study aimed to extract the success factors of VL and also examine the relationships among them. The research method involves examining factors identified in the literature review and seeking confirmation from experts using the Content Validity Index (CVI) method. Ten success factors are extracted and confirmed, including Technological, Management, Learning Capability, Pedagogical, Ethical, Resource Support, Interface Design, Evaluation, Institutional, and Study Environment. Based on the Interpretive Structural Model (ISM) method and the fuzzy matrix of cross-impact multiplications applied to classification (MICMAC), which divides the factors into five levels, the relationship between these factors is examined. Level I emphasizes the importance of evaluation mechanisms. Level II stresses integrating pedagogical, ethical, resource support, and institutional aspects. Level III highlights the alignment of learner capabilities with platform interfaces. Level IV underscores the significance of the learning environment. Lastly, Level V emphasizes the interplay between technology and management in VL's expansion. The findings of this study can be developed and customized through collaboration among instructors, learners, and institutions. Moreover, the findings from correlating success factors can be applied in practical learning experiments or utilized to develop efficient modeling manuals.http://www.sciencedirect.com/science/article/pii/S2405844024041318Virtual learningTeaching/learning strategies21st century abilitiesDistance education and online learning
spellingShingle Petai Chuaphun
Taweesak Samanchuen
Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
Heliyon
Virtual learning
Teaching/learning strategies
21st century abilities
Distance education and online learning
title Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
title_full Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
title_fullStr Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
title_full_unstemmed Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
title_short Exploring success factors and relationships in virtual learning using ISM and fuzzy MICMAC analysis
title_sort exploring success factors and relationships in virtual learning using ism and fuzzy micmac analysis
topic Virtual learning
Teaching/learning strategies
21st century abilities
Distance education and online learning
url http://www.sciencedirect.com/science/article/pii/S2405844024041318
work_keys_str_mv AT petaichuaphun exploringsuccessfactorsandrelationshipsinvirtuallearningusingismandfuzzymicmacanalysis
AT taweesaksamanchuen exploringsuccessfactorsandrelationshipsinvirtuallearningusingismandfuzzymicmacanalysis