The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context

The purpose of this paper is the proposal of a scale for measuring emotional states experienced within a point of sale, for non-English speaking consumers. Since the validity of the measuring instruments may affect the relevance and quality of managerial decisions, the development of a sufficiently...

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Main Authors: Sabrina ELBACHIR, Abderrahmane CHENINI
Format: Article
Language:English
Published: Sprint Investify 2016-03-01
Series:Expert Journal of Marketing
Subjects:
Online Access:http://marketing.expertjournals.com/23446773-402/
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author Sabrina ELBACHIR
Abderrahmane CHENINI
author_facet Sabrina ELBACHIR
Abderrahmane CHENINI
author_sort Sabrina ELBACHIR
collection DOAJ
description The purpose of this paper is the proposal of a scale for measuring emotional states experienced within a point of sale, for non-English speaking consumers. Since the validity of the measuring instruments may affect the relevance and quality of managerial decisions, the development of a sufficiently reliable measurement that take into account the specificity of a country becomes necessary. Following a literature review that allowed us to highlight existing measuring instruments of emotional states and their disadvantages, we have developed a measurement scale based on two emotional dimensions: pleasure and arousal (stimulation). Following the Churchill Paradigm, the results of our analysis show that the reliability and construct validity of our scale were improved.
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spelling doaj.art-1c1eb4b2b66448b6a210869ca36278dd2022-12-21T17:30:49ZengSprint InvestifyExpert Journal of Marketing2344-67732016-03-01411019The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian ContextSabrina ELBACHIR0Abderrahmane CHENINI1University of Mascara, AlgeriaUniversity of Mascara, AlgeriaThe purpose of this paper is the proposal of a scale for measuring emotional states experienced within a point of sale, for non-English speaking consumers. Since the validity of the measuring instruments may affect the relevance and quality of managerial decisions, the development of a sufficiently reliable measurement that take into account the specificity of a country becomes necessary. Following a literature review that allowed us to highlight existing measuring instruments of emotional states and their disadvantages, we have developed a measurement scale based on two emotional dimensions: pleasure and arousal (stimulation). Following the Churchill Paradigm, the results of our analysis show that the reliability and construct validity of our scale were improved.http://marketing.expertjournals.com/23446773-402/emotional statesmeasurement scalepleasure-arousalstoresverbal measures
spellingShingle Sabrina ELBACHIR
Abderrahmane CHENINI
The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
Expert Journal of Marketing
emotional states
measurement scale
pleasure-arousal
stores
verbal measures
title The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
title_full The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
title_fullStr The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
title_full_unstemmed The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
title_short The Emotional States of the Consumer in Stores: The PA (Pleasure-Arousal) Adapted to the Algerian Context
title_sort emotional states of the consumer in stores the pa pleasure arousal adapted to the algerian context
topic emotional states
measurement scale
pleasure-arousal
stores
verbal measures
url http://marketing.expertjournals.com/23446773-402/
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