Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process
The present study uses the Analytic Hierarchy Process and Fuzzy Comprehensive method to evaluate the sustainable performance index with different sustainable dimensions on organisational performance measures. Limited integration methods available, inadequate exploration of sustainable dimensions, in...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin
2023-01-01
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| Series: | Journal of Engineering Management and Competitiveness |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2023/2334-96382302127S.pdf |
| _version_ | 1827391476623998976 |
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| author | Swamy Arabinda Mishra Sushant Kumar Mishra R.K. |
| author_facet | Swamy Arabinda Mishra Sushant Kumar Mishra R.K. |
| author_sort | Swamy Arabinda |
| collection | DOAJ |
| description | The present study uses the Analytic Hierarchy Process and Fuzzy Comprehensive method to evaluate the sustainable performance index with different sustainable dimensions on organisational performance measures. Limited integration methods available, inadequate exploration of sustainable dimensions, insufficient attention to key performance indicators, and lack of comparative studies have prompted the present study. This empirical study reveals that a balanced scorecard can be effectively applied to an aerospace organisation for sustainable performance evaluation. It is essential to select proper key performance indicators for a performance measuring system. This paper presents the study carried out on the sustainable performance evaluation in an aerospace organization in the Indian context and found the sustainability of the Organisation as moderate Level. The survey also identifies the Levels of different segments such as learning and growth, internal business, social and environmental dimensions, finance, customer dimension, etc. Suggestions are also included for the improvement of levels of various segments. The paper also covers the impact of locational differences or product segments on sustainable performance. |
| first_indexed | 2024-03-08T17:11:31Z |
| format | Article |
| id | doaj.art-1c89575880fe44fe8bc0f7ad9e7e6c16 |
| institution | Directory Open Access Journal |
| issn | 2334-9638 2217-8147 |
| language | English |
| last_indexed | 2024-03-08T17:11:31Z |
| publishDate | 2023-01-01 |
| publisher | University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin |
| record_format | Article |
| series | Journal of Engineering Management and Competitiveness |
| spelling | doaj.art-1c89575880fe44fe8bc0f7ad9e7e6c162024-01-03T21:27:37ZengUniversity of Novi Sad, Technical faculty Mihajlo Pupin, ZrenjaninJournal of Engineering Management and Competitiveness2334-96382217-81472023-01-0113212713910.5937/JEMC2302127S2334-96382302127SSustainable organisation performance evaluation using balance scorecard and analytical hierarchical processSwamy Arabinda0https://orcid.org/0000-0001-8780-9731Mishra Sushant Kumar1https://orcid.org/0000-0002-2842-592XMishra R.K.2https://orcid.org/0000-0002-6245-9170Centurion University, School of Management, Jatni, IndiaCenturion University, School of Management, Jatni, IndiaMVJ College of Engineering, Bangalore, IndiaThe present study uses the Analytic Hierarchy Process and Fuzzy Comprehensive method to evaluate the sustainable performance index with different sustainable dimensions on organisational performance measures. Limited integration methods available, inadequate exploration of sustainable dimensions, insufficient attention to key performance indicators, and lack of comparative studies have prompted the present study. This empirical study reveals that a balanced scorecard can be effectively applied to an aerospace organisation for sustainable performance evaluation. It is essential to select proper key performance indicators for a performance measuring system. This paper presents the study carried out on the sustainable performance evaluation in an aerospace organization in the Indian context and found the sustainability of the Organisation as moderate Level. The survey also identifies the Levels of different segments such as learning and growth, internal business, social and environmental dimensions, finance, customer dimension, etc. Suggestions are also included for the improvement of levels of various segments. The paper also covers the impact of locational differences or product segments on sustainable performance.https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2023/2334-96382302127S.pdffuzzy comprehensive evaluations (fce)key performance indicators (kpi)balanced scorecard (bsc) |
| spellingShingle | Swamy Arabinda Mishra Sushant Kumar Mishra R.K. Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process Journal of Engineering Management and Competitiveness fuzzy comprehensive evaluations (fce) key performance indicators (kpi) balanced scorecard (bsc) |
| title | Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| title_full | Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| title_fullStr | Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| title_full_unstemmed | Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| title_short | Sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| title_sort | sustainable organisation performance evaluation using balance scorecard and analytical hierarchical process |
| topic | fuzzy comprehensive evaluations (fce) key performance indicators (kpi) balanced scorecard (bsc) |
| url | https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2023/2334-96382302127S.pdf |
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