LISTENING IN VERBAL COMMUNICATION

In communication between people, listening plays an important role. Active listening, which implies giving the full attention to the speaker and showing interest to the communication by using a variety of verbal and non-verbal signs, maintains the communication relations and contributes to mitigatin...

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Main Author: Simona RODAT
Format: Article
Language:English
Published: Editura Sitech 2019-11-01
Series:Annals of the University of Craiova for Journalism, Communication and Management
Subjects:
Online Access:https://www.aucjc.ro/wp-content/uploads/2019/11/aucjcm-vol-5-2019-139-158.pdf
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author Simona RODAT
author_facet Simona RODAT
author_sort Simona RODAT
collection DOAJ
description In communication between people, listening plays an important role. Active listening, which implies giving the full attention to the speaker and showing interest to the communication by using a variety of verbal and non-verbal signs, maintains the communication relations and contributes to mitigating conflicts in different social contexts. Moreover, active listening is the most desirable form of response in the interaction between interlocutors, in activities where communication and comprehension are essential, as is the case with social work. Starting with the delineation of the place of listening in the verbal communication and the outlining of the characteristics of the active listening, this paper deals further with the ways in which the importance and the roles of listening and active listening are highlighted in the theoretical and methodological models of intervention developed in social work.
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spelling doaj.art-1cb3c55c948e40cfaafc8a785fd026d22022-12-22T01:07:05ZengEditura SitechAnnals of the University of Craiova for Journalism, Communication and Management2501-35132019-11-0151139158LISTENING IN VERBAL COMMUNICATIONSimona RODAT0Adventus University, Cernica, IlfovIn communication between people, listening plays an important role. Active listening, which implies giving the full attention to the speaker and showing interest to the communication by using a variety of verbal and non-verbal signs, maintains the communication relations and contributes to mitigating conflicts in different social contexts. Moreover, active listening is the most desirable form of response in the interaction between interlocutors, in activities where communication and comprehension are essential, as is the case with social work. Starting with the delineation of the place of listening in the verbal communication and the outlining of the characteristics of the active listening, this paper deals further with the ways in which the importance and the roles of listening and active listening are highlighted in the theoretical and methodological models of intervention developed in social work.https://www.aucjc.ro/wp-content/uploads/2019/11/aucjcm-vol-5-2019-139-158.pdflistening active listening verbal communication non-verbal communication social work
spellingShingle Simona RODAT
LISTENING IN VERBAL COMMUNICATION
Annals of the University of Craiova for Journalism, Communication and Management
listening
active listening
verbal communication
non-verbal communication
social work
title LISTENING IN VERBAL COMMUNICATION
title_full LISTENING IN VERBAL COMMUNICATION
title_fullStr LISTENING IN VERBAL COMMUNICATION
title_full_unstemmed LISTENING IN VERBAL COMMUNICATION
title_short LISTENING IN VERBAL COMMUNICATION
title_sort listening in verbal communication
topic listening
active listening
verbal communication
non-verbal communication
social work
url https://www.aucjc.ro/wp-content/uploads/2019/11/aucjcm-vol-5-2019-139-158.pdf
work_keys_str_mv AT simonarodat listeninginverbalcommunication