Identifying dimensions and components of student support system in virtual learning: A scoping review

A student support system (SSS) has a crucial role in the absorption, retention, and success of students in virtual learning. The purpose of this scoping review was to identify and map the available evidence regarding the dimensions and components of the SSS in virtual learning. This study was conduc...

Full description

Bibliographic Details
Main Authors: Somaye Sohrabi, Soleiman Ahmady, Zohreh Khoshgoftar, Ehsan Toofaninejad, Masoumeh Kalantarion, Ormond Simpson
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2023-01-01
Series:Journal of Education and Health Promotion
Subjects:
Online Access:http://www.jehp.net/article.asp?issn=2277-9531;year=2023;volume=12;issue=1;spage=332;epage=332;aulast=Sohrabi
_version_ 1797645689518292992
author Somaye Sohrabi
Soleiman Ahmady
Zohreh Khoshgoftar
Ehsan Toofaninejad
Masoumeh Kalantarion
Ormond Simpson
author_facet Somaye Sohrabi
Soleiman Ahmady
Zohreh Khoshgoftar
Ehsan Toofaninejad
Masoumeh Kalantarion
Ormond Simpson
author_sort Somaye Sohrabi
collection DOAJ
description A student support system (SSS) has a crucial role in the absorption, retention, and success of students in virtual learning. The purpose of this scoping review was to identify and map the available evidence regarding the dimensions and components of the SSS in virtual learning. This study was conducted in accordance with the methodology of the Joanna Briggs Institute (JBI) for scoping reviews. Our search strategy was based on using search engines, such as MEDLINE, EMBASE, Scopus, WoS, CINAHL, ERIC, PsycINFO, ProQuest, and Google Scholar. The articles were published in renowned medical education journals, including Medical Education, Medical Teacher, and Academic Medicine, and the reference lists of identified and reviewed articles were searched manually. The search results were imported into EndNote X20, and after removing duplicates and screenings, 42 studies met the inclusion criteria and were included in the review. A descriptive– analytical approach was employed, including a numerical count of study characteristics (quantitative) and template analysis (qualitative). Five dimensions were identified in the SSS in virtual learning: types of support, domains of support, stages of support, instigating of support, levels of support, and their components and subcomponents. The findings of this study depict a comprehensive roadmap and have an important contribution to the knowledge body of SSS in virtual learning. We suggest system developers, planners, and higher education officials to improve the quality of virtual learning by applying these findings in their planning and decision-making.
first_indexed 2024-03-11T14:51:19Z
format Article
id doaj.art-1d12e64456fc4c7e953c48eb17cd50ba
institution Directory Open Access Journal
issn 2277-9531
language English
last_indexed 2024-03-11T14:51:19Z
publishDate 2023-01-01
publisher Wolters Kluwer Medknow Publications
record_format Article
series Journal of Education and Health Promotion
spelling doaj.art-1d12e64456fc4c7e953c48eb17cd50ba2023-10-30T09:27:51ZengWolters Kluwer Medknow PublicationsJournal of Education and Health Promotion2277-95312023-01-0112133233210.4103/jehp.jehp_146_23Identifying dimensions and components of student support system in virtual learning: A scoping reviewSomaye SohrabiSoleiman AhmadyZohreh KhoshgoftarEhsan ToofaninejadMasoumeh KalantarionOrmond SimpsonA student support system (SSS) has a crucial role in the absorption, retention, and success of students in virtual learning. The purpose of this scoping review was to identify and map the available evidence regarding the dimensions and components of the SSS in virtual learning. This study was conducted in accordance with the methodology of the Joanna Briggs Institute (JBI) for scoping reviews. Our search strategy was based on using search engines, such as MEDLINE, EMBASE, Scopus, WoS, CINAHL, ERIC, PsycINFO, ProQuest, and Google Scholar. The articles were published in renowned medical education journals, including Medical Education, Medical Teacher, and Academic Medicine, and the reference lists of identified and reviewed articles were searched manually. The search results were imported into EndNote X20, and after removing duplicates and screenings, 42 studies met the inclusion criteria and were included in the review. A descriptive– analytical approach was employed, including a numerical count of study characteristics (quantitative) and template analysis (qualitative). Five dimensions were identified in the SSS in virtual learning: types of support, domains of support, stages of support, instigating of support, levels of support, and their components and subcomponents. The findings of this study depict a comprehensive roadmap and have an important contribution to the knowledge body of SSS in virtual learning. We suggest system developers, planners, and higher education officials to improve the quality of virtual learning by applying these findings in their planning and decision-making.http://www.jehp.net/article.asp?issn=2277-9531;year=2023;volume=12;issue=1;spage=332;epage=332;aulast=Sohrabistudentsupport systemtemplate analysisvirtual learning
spellingShingle Somaye Sohrabi
Soleiman Ahmady
Zohreh Khoshgoftar
Ehsan Toofaninejad
Masoumeh Kalantarion
Ormond Simpson
Identifying dimensions and components of student support system in virtual learning: A scoping review
Journal of Education and Health Promotion
student
support system
template analysis
virtual learning
title Identifying dimensions and components of student support system in virtual learning: A scoping review
title_full Identifying dimensions and components of student support system in virtual learning: A scoping review
title_fullStr Identifying dimensions and components of student support system in virtual learning: A scoping review
title_full_unstemmed Identifying dimensions and components of student support system in virtual learning: A scoping review
title_short Identifying dimensions and components of student support system in virtual learning: A scoping review
title_sort identifying dimensions and components of student support system in virtual learning a scoping review
topic student
support system
template analysis
virtual learning
url http://www.jehp.net/article.asp?issn=2277-9531;year=2023;volume=12;issue=1;spage=332;epage=332;aulast=Sohrabi
work_keys_str_mv AT somayesohrabi identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview
AT soleimanahmady identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview
AT zohrehkhoshgoftar identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview
AT ehsantoofaninejad identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview
AT masoumehkalantarion identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview
AT ormondsimpson identifyingdimensionsandcomponentsofstudentsupportsysteminvirtuallearningascopingreview