Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe

Municipalities in many regions of Canada have regulated vehicle-for-hire services. With the rise of ride-hailing platforms, such as Uber and Lyft, this responsibility to produce a reliable vehicle-for-hire service has largely been transferred to private platforms. Using a case study of the City of T...

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Main Authors: Jonathan Woodside, Markus Moos, Tara Vinodrai
Format: Article
Language:English
Published: Queen's University 2021-08-01
Series:Canadian Planning and Policy
Subjects:
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author Jonathan Woodside
Markus Moos
Tara Vinodrai
author_facet Jonathan Woodside
Markus Moos
Tara Vinodrai
author_sort Jonathan Woodside
collection DOAJ
description Municipalities in many regions of Canada have regulated vehicle-for-hire services. With the rise of ride-hailing platforms, such as Uber and Lyft, this responsibility to produce a reliable vehicle-for-hire service has largely been transferred to private platforms. Using a case study of the City of Toronto and surrounding Greater Golden Horseshoe, this article examines how local regulation of this critical urban mobility service has changed. Drawing upon an analysis of 27 interviews with municipal staff, councilors and industry experts, a review of written local media, and a review of government documents, the study finds that municipalities are withdrawing from direct control of the industry due to a lack of tools of oversight and a prioritization of private industry over public service. The study discusses ongoing challenges that may be addressed by greater oversight of the service. It concludes by highlighting examples of municipalities growing their capacity for oversight and provides recommendations for further growth.
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spelling doaj.art-1d204b05b4a04f60b9ec00f4387df8a02022-12-22T04:37:48ZengQueen's UniversityCanadian Planning and Policy2562-122X2021-08-012021114616510.24908/cpp-apc.v2021i01.14362Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden HorseshoeJonathan Woodside0https://orcid.org/0000-0003-0377-2148Markus Moos1https://orcid.org/0000-0003-2667-8664Tara Vinodrai2https://orcid.org/0000-0002-5734-7473University of WaterlooUniversity of WaterlooUniversity of TorontoMunicipalities in many regions of Canada have regulated vehicle-for-hire services. With the rise of ride-hailing platforms, such as Uber and Lyft, this responsibility to produce a reliable vehicle-for-hire service has largely been transferred to private platforms. Using a case study of the City of Toronto and surrounding Greater Golden Horseshoe, this article examines how local regulation of this critical urban mobility service has changed. Drawing upon an analysis of 27 interviews with municipal staff, councilors and industry experts, a review of written local media, and a review of government documents, the study finds that municipalities are withdrawing from direct control of the industry due to a lack of tools of oversight and a prioritization of private industry over public service. The study discusses ongoing challenges that may be addressed by greater oversight of the service. It concludes by highlighting examples of municipalities growing their capacity for oversight and provides recommendations for further growth. ridesharingplatform economymunicipal regulationlocal transportation planning
spellingShingle Jonathan Woodside
Markus Moos
Tara Vinodrai
Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
Canadian Planning and Policy
ridesharing
platform economy
municipal regulation
local transportation planning
title Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
title_full Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
title_fullStr Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
title_full_unstemmed Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
title_short Private Car, Public Oversight: Municipal Regulation of Ride-hailing Platforms in Toronto and the Greater Golden Horseshoe
title_sort private car public oversight municipal regulation of ride hailing platforms in toronto and the greater golden horseshoe
topic ridesharing
platform economy
municipal regulation
local transportation planning
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AT markusmoos privatecarpublicoversightmunicipalregulationofridehailingplatformsintorontoandthegreatergoldenhorseshoe
AT taravinodrai privatecarpublicoversightmunicipalregulationofridehailingplatformsintorontoandthegreatergoldenhorseshoe