Infrastructuring for Crowdsourced Co-Design
User satisfaction determines the quality of a product idea. Yet it is hard to accomplish when designers are isolated from their users, creating a gap in the design practices. Co-design seeks to meet the needs of users by giving them a voice in the design process. Technology-enhanced learnin...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
ASLERD
2019-09-01
|
| Series: | Interaction Design and Architecture(s) |
| Online Access: | http://ixdea.uniroma2.it/inevent/events/idea2010/index.php?s=10&a=10&link=ToC_42_P&link=42_9_abstract |
| _version_ | 1797698930520096768 |
|---|---|
| author | Delcy Carolina Bonilla Oliva István Koren Ralf Klamma |
| author_facet | Delcy Carolina Bonilla Oliva István Koren Ralf Klamma |
| author_sort | Delcy Carolina Bonilla Oliva |
| collection | DOAJ |
| description | User satisfaction determines the quality of a product idea. Yet it is hard to accomplish when designers are isolated from their users, creating a gap in the design practices. Co-design seeks to meet the needs of users by giving them a voice in the design process. Technology-enhanced learning provides an ideal testbed, as co-design practices on learning content are well-established between instructors, e.g. in instructional design. The challenges are first to convene geographically distributed users to collaborate on design of software applications and second to scale up to a high number of users. We present Pharos, a platform where designers can request feedback from a community of people with different backgrounds. It combines co-design with crowdsourcing to enable mass feedback. A user evaluation showed that designers preferred structured feedback from a crowd of users rather than open-ended critique from co-designers. Based on the evaluation, we discuss possible improvements of Pharos and motivate further studies. The resulting Web application is available as open source software. |
| first_indexed | 2024-03-12T04:00:21Z |
| format | Article |
| id | doaj.art-1d436b46ecdc415399ebcc0506198a48 |
| institution | Directory Open Access Journal |
| issn | 2283-2998 |
| language | English |
| last_indexed | 2024-03-12T04:00:21Z |
| publishDate | 2019-09-01 |
| publisher | ASLERD |
| record_format | Article |
| series | Interaction Design and Architecture(s) |
| spelling | doaj.art-1d436b46ecdc415399ebcc0506198a482023-09-03T11:34:19ZengASLERDInteraction Design and Architecture(s)2283-29982019-09-014218320110.55612/s-5002-042-009Infrastructuring for Crowdsourced Co-DesignDelcy Carolina Bonilla OlivaIstván KorenRalf Klamma User satisfaction determines the quality of a product idea. Yet it is hard to accomplish when designers are isolated from their users, creating a gap in the design practices. Co-design seeks to meet the needs of users by giving them a voice in the design process. Technology-enhanced learning provides an ideal testbed, as co-design practices on learning content are well-established between instructors, e.g. in instructional design. The challenges are first to convene geographically distributed users to collaborate on design of software applications and second to scale up to a high number of users. We present Pharos, a platform where designers can request feedback from a community of people with different backgrounds. It combines co-design with crowdsourcing to enable mass feedback. A user evaluation showed that designers preferred structured feedback from a crowd of users rather than open-ended critique from co-designers. Based on the evaluation, we discuss possible improvements of Pharos and motivate further studies. The resulting Web application is available as open source software.http://ixdea.uniroma2.it/inevent/events/idea2010/index.php?s=10&a=10&link=ToC_42_P&link=42_9_abstract |
| spellingShingle | Delcy Carolina Bonilla Oliva István Koren Ralf Klamma Infrastructuring for Crowdsourced Co-Design Interaction Design and Architecture(s) |
| title | Infrastructuring for Crowdsourced Co-Design |
| title_full | Infrastructuring for Crowdsourced Co-Design |
| title_fullStr | Infrastructuring for Crowdsourced Co-Design |
| title_full_unstemmed | Infrastructuring for Crowdsourced Co-Design |
| title_short | Infrastructuring for Crowdsourced Co-Design |
| title_sort | infrastructuring for crowdsourced co design |
| url | http://ixdea.uniroma2.it/inevent/events/idea2010/index.php?s=10&a=10&link=ToC_42_P&link=42_9_abstract |
| work_keys_str_mv | AT delcycarolinabonillaoliva infrastructuringforcrowdsourcedcodesign AT istvankoren infrastructuringforcrowdsourcedcodesign AT ralfklamma infrastructuringforcrowdsourcedcodesign |