Exploring business models of nonprofit organizations

Business models are usually used to describe how business entities sustain their competitive advantage, offer their customers better value and create good cooperation with their partners. While the literature is rich with best practice examples among for-profit business entities, nonprofit organizat...

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Main Authors: Julia Perić, Anamarija Delić, Marina Stanić
Format: Article
Language:English
Published: University of Split, Faculty of Economics 2020-01-01
Series:Management : Journal of Contemporary Management Issues
Subjects:
Online Access:https://hrcak.srce.hr/file/360017
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author Julia Perić
Anamarija Delić
Marina Stanić
author_facet Julia Perić
Anamarija Delić
Marina Stanić
author_sort Julia Perić
collection DOAJ
description Business models are usually used to describe how business entities sustain their competitive advantage, offer their customers better value and create good cooperation with their partners. While the literature is rich with best practice examples among for-profit business entities, nonprofit organizations (NPOs) are rarely observed and compared through the business model concept. Nonprofit organizations are mostly viewed as mission-driven organizations, which is why the business side is often rather neglected. The success of nonprofit organizations is usually measured by their impact in the community, which makes their activities dynamic and very much dependable on their business ecosystem. The goal of this paper is to identify specific characteristics of business models in the nonprofit sector, to evaluate how well nonprofit organizations communicate their value proposition to their customers, what distinguishes them from other nonprofits and what they are doing to develop a successful and sustainable organization. The empirical study covers 10 Croatian nonprofit organizations. The business model canvas is used to describe and compare their business models. The findings represent a good basis for understanding the performance of nonprofit organizations, and can serve as a framework for specific policies and programs aimed at development of nonprofit organizations.
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spelling doaj.art-1d4faf95e30347d6b38d2ca1c7094aa82024-04-15T16:35:04ZengUniversity of Split, Faculty of EconomicsManagement : Journal of Contemporary Management Issues1331-01941846-33632020-01-0125218119410.30924/mjcmi.25.2.10Exploring business models of nonprofit organizationsJulia Perić0Anamarija Delić1Marina Stanić2J.J. Strossmayer University of Osijek, Faculty of Economics, Osijek, CroatiaJ.J. Strossmayer University of Osijek, Faculty of Economics, Osijek, CroatiaJ.J. Strossmayer University of Osijek, Faculty of Economics, Osijek, CroatiaBusiness models are usually used to describe how business entities sustain their competitive advantage, offer their customers better value and create good cooperation with their partners. While the literature is rich with best practice examples among for-profit business entities, nonprofit organizations (NPOs) are rarely observed and compared through the business model concept. Nonprofit organizations are mostly viewed as mission-driven organizations, which is why the business side is often rather neglected. The success of nonprofit organizations is usually measured by their impact in the community, which makes their activities dynamic and very much dependable on their business ecosystem. The goal of this paper is to identify specific characteristics of business models in the nonprofit sector, to evaluate how well nonprofit organizations communicate their value proposition to their customers, what distinguishes them from other nonprofits and what they are doing to develop a successful and sustainable organization. The empirical study covers 10 Croatian nonprofit organizations. The business model canvas is used to describe and compare their business models. The findings represent a good basis for understanding the performance of nonprofit organizations, and can serve as a framework for specific policies and programs aimed at development of nonprofit organizations.https://hrcak.srce.hr/file/360017business modelsnonprofit organizationssocial missionvalue propositioncase study
spellingShingle Julia Perić
Anamarija Delić
Marina Stanić
Exploring business models of nonprofit organizations
Management : Journal of Contemporary Management Issues
business models
nonprofit organizations
social mission
value proposition
case study
title Exploring business models of nonprofit organizations
title_full Exploring business models of nonprofit organizations
title_fullStr Exploring business models of nonprofit organizations
title_full_unstemmed Exploring business models of nonprofit organizations
title_short Exploring business models of nonprofit organizations
title_sort exploring business models of nonprofit organizations
topic business models
nonprofit organizations
social mission
value proposition
case study
url https://hrcak.srce.hr/file/360017
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AT anamarijadelic exploringbusinessmodelsofnonprofitorganizations
AT marinastanic exploringbusinessmodelsofnonprofitorganizations