KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS
Library is one of many place to get knowledge. A management library success can be seen from service quality that give to library customer. Research includes quantitative research. Population this research is all customer Wonosobo Library. Incidental sampling is the sampling technique used, by using...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universitas Muhammadiyah Purwokerto
2020-10-01
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| Series: | Jurnal Sains Sosial dan Humaniora |
| Subjects: | |
| Online Access: | http://jurnalnasional.ump.ac.id/index.php/JSSH/article/view/3040 |
| _version_ | 1818314341610422272 |
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| author | Chotibul Umam Ismiyati ismiyati |
| author_facet | Chotibul Umam Ismiyati ismiyati |
| author_sort | Chotibul Umam |
| collection | DOAJ |
| description | Library is one of many place to get knowledge. A management library success can be seen from service quality that give to library customer. Research includes quantitative research. Population this research is all customer Wonosobo Library. Incidental sampling is the sampling technique used, by using iteration formula obtained by respondent with amount 116 costumer library. Data method using, questionnaire, interview, and documentation. Methods of data analysis are multiple linear regression and descriptive percentage. Results showed the multiple linear regression equation is: Y ꞊ -3,489 + 0,242PK + 0,514TR + 0,519KP + 0,475FP + e. The results showed that collection processing , library layout, library management competence, and library facilities had a direct positive effect on the quality of Wonosobo library with total effect is 79,2%. Library layout give the biggest influence with 22,27%, collection processing with 13,76% total effect, management competence give influence 13,39%, and library facilities give less effect with 11,15% total effect |
| first_indexed | 2024-12-13T08:48:06Z |
| format | Article |
| id | doaj.art-1d5e1500f2e54ac49891b8d0f1c5bb95 |
| institution | Directory Open Access Journal |
| issn | 2579-9088 2549-9505 |
| language | English |
| last_indexed | 2024-12-13T08:48:06Z |
| publishDate | 2020-10-01 |
| publisher | Universitas Muhammadiyah Purwokerto |
| record_format | Article |
| series | Jurnal Sains Sosial dan Humaniora |
| spelling | doaj.art-1d5e1500f2e54ac49891b8d0f1c5bb952022-12-21T23:53:24ZengUniversitas Muhammadiyah PurwokertoJurnal Sains Sosial dan Humaniora2579-90882549-95052020-10-0141253710.30595/jssh.v4i1.30403336KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITASChotibul Umam0Ismiyati ismiyati1Universitas Negeri SemarangUniversitas Negeri SemarangLibrary is one of many place to get knowledge. A management library success can be seen from service quality that give to library customer. Research includes quantitative research. Population this research is all customer Wonosobo Library. Incidental sampling is the sampling technique used, by using iteration formula obtained by respondent with amount 116 costumer library. Data method using, questionnaire, interview, and documentation. Methods of data analysis are multiple linear regression and descriptive percentage. Results showed the multiple linear regression equation is: Y ꞊ -3,489 + 0,242PK + 0,514TR + 0,519KP + 0,475FP + e. The results showed that collection processing , library layout, library management competence, and library facilities had a direct positive effect on the quality of Wonosobo library with total effect is 79,2%. Library layout give the biggest influence with 22,27%, collection processing with 13,76% total effect, management competence give influence 13,39%, and library facilities give less effect with 11,15% total effecthttp://jurnalnasional.ump.ac.id/index.php/JSSH/article/view/3040library service |
| spellingShingle | Chotibul Umam Ismiyati ismiyati KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS Jurnal Sains Sosial dan Humaniora library service |
| title | KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS |
| title_full | KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS |
| title_fullStr | KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS |
| title_full_unstemmed | KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS |
| title_short | KUALITAS PELAYANAN PERPUSTAKAAN BERDASARKAN PENGELOLAAN KOLEKSI, TATA RUANG, KOMPETENSI PENGELOLA, DAN FASILITAS |
| title_sort | kualitas pelayanan perpustakaan berdasarkan pengelolaan koleksi tata ruang kompetensi pengelola dan fasilitas |
| topic | library service |
| url | http://jurnalnasional.ump.ac.id/index.php/JSSH/article/view/3040 |
| work_keys_str_mv | AT chotibulumam kualitaspelayananperpustakaanberdasarkanpengelolaankoleksitataruangkompetensipengeloladanfasilitas AT ismiyatiismiyati kualitaspelayananperpustakaanberdasarkanpengelolaankoleksitataruangkompetensipengeloladanfasilitas |