A comprehensive approach to job performance in the service sector: A systematic literature review
The service sector currently employs the largest portion of workers in the world and stands out due to the nature of labor in this context. This study aimed to produce a systematic multicriteria review on job performance in the service sector. We selected 50 articles in accordance with relevance cri...
Main Authors: | Hugo Sandall, Luciana Mourão Cerqueira e Silva, Fabiana Queiroga |
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Format: | Article |
Language: | English |
Published: |
Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
2022-05-01
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Series: | BAR: Brazilian Administration Review |
Subjects: | |
Online Access: | https://bar.anpad.org.br/index.php/bar/article/view/558 |
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