The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health

There has been limited leadership research on emotional intelligence and trust in governmental public health settings. The purpose of this study was to identify and seek to understand the relationship between trust and elements of emotional intelligence, including stress management, at the Kentucky...

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Main Authors: Jennifer Redmond Knight, Heather M. Bush, William A. Mase, Martha Cornwell Riddell, James W. Holsinger
Format: Article
Language:English
Published: Frontiers Media S.A. 2015-03-01
Series:Frontiers in Public Health
Subjects:
Online Access:http://journal.frontiersin.org/Journal/10.3389/fpubh.2015.00033/full
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author Jennifer Redmond Knight
Heather M. Bush
William A. Mase
Martha Cornwell Riddell
James W. Holsinger
author_facet Jennifer Redmond Knight
Heather M. Bush
William A. Mase
Martha Cornwell Riddell
James W. Holsinger
author_sort Jennifer Redmond Knight
collection DOAJ
description There has been limited leadership research on emotional intelligence and trust in governmental public health settings. The purpose of this study was to identify and seek to understand the relationship between trust and elements of emotional intelligence, including stress management, at the Kentucky Department for Public Health. The Kentucky Department for Public Health (KDPH) serves as Kentucky’s state governmental health department. KDPH is led by a Commissioner and composed of seven primary divisions and 25 branches within those divisions. The study was a non-randomized cross-sectional study utilizing electronic surveys that evaluated conditions of trust among staff members and emotional intelligence among supervisors. Pearson correlation coefficients and corresponding p-values are presented to provide the association between emotional intelligence scales and the conditions of trust. Significant positive correlations were observed between supervisors' stress management and the staff members' trust or perception of supervisors' loyalty(r=0.6, p=0.01), integrity(r=0.5, p=0.03), receptivity(r=0.6, p=0.02), promise fulfillment(r=0.6, p=0.02) and availability (r=0.5, p=0.07). This research lays the foundation for emotional intelligence and trust research and leadership training in other governmental public health settings, such as local, other state, national or international organizations. This original research provides metrics to assess the public health workforce with attention to organizational management and leadership constructs. The survey tools could be used in other governmental public health settings in order to develop tailored training opportunities related to emotional intelligence and trust organizations.
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spelling doaj.art-1d81bfe437f64756be75a0751f4dafa42022-12-22T01:13:46ZengFrontiers Media S.A.Frontiers in Public Health2296-25652015-03-01310.3389/fpubh.2015.00033117801The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public HealthJennifer Redmond Knight0Heather M. Bush1William A. Mase2Martha Cornwell Riddell3James W. Holsinger4University of KentuckyUniversity of KentuckyGeorgia Southern UniversityUniversity of KentuckyUniversity of KentuckyThere has been limited leadership research on emotional intelligence and trust in governmental public health settings. The purpose of this study was to identify and seek to understand the relationship between trust and elements of emotional intelligence, including stress management, at the Kentucky Department for Public Health. The Kentucky Department for Public Health (KDPH) serves as Kentucky’s state governmental health department. KDPH is led by a Commissioner and composed of seven primary divisions and 25 branches within those divisions. The study was a non-randomized cross-sectional study utilizing electronic surveys that evaluated conditions of trust among staff members and emotional intelligence among supervisors. Pearson correlation coefficients and corresponding p-values are presented to provide the association between emotional intelligence scales and the conditions of trust. Significant positive correlations were observed between supervisors' stress management and the staff members' trust or perception of supervisors' loyalty(r=0.6, p=0.01), integrity(r=0.5, p=0.03), receptivity(r=0.6, p=0.02), promise fulfillment(r=0.6, p=0.02) and availability (r=0.5, p=0.07). This research lays the foundation for emotional intelligence and trust research and leadership training in other governmental public health settings, such as local, other state, national or international organizations. This original research provides metrics to assess the public health workforce with attention to organizational management and leadership constructs. The survey tools could be used in other governmental public health settings in order to develop tailored training opportunities related to emotional intelligence and trust organizations.http://journal.frontiersin.org/Journal/10.3389/fpubh.2015.00033/fullEmotional IntelligenceTrustLeadershippublic health workforcestress management
spellingShingle Jennifer Redmond Knight
Heather M. Bush
William A. Mase
Martha Cornwell Riddell
James W. Holsinger
The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
Frontiers in Public Health
Emotional Intelligence
Trust
Leadership
public health workforce
stress management
title The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
title_full The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
title_fullStr The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
title_full_unstemmed The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
title_short The Impact of Emotional Intelligence on Conditions of Trust Among Leaders at the Kentucky Department for Public Health
title_sort impact of emotional intelligence on conditions of trust among leaders at the kentucky department for public health
topic Emotional Intelligence
Trust
Leadership
public health workforce
stress management
url http://journal.frontiersin.org/Journal/10.3389/fpubh.2015.00033/full
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