Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan

A smile is not the movement of the lips without meaning. A smile is a facial expression that shows interest in things that make us love seeing it So a smile shows an expression, may it be happiness, satisfaction, joy or love towards something. Library services need a good interaction between users a...

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Main Author: Ali Nurhasan Islamy
Format: Article
Language:English
Published: Universitas Gadjah Mada 2016-03-01
Series:Berkala Ilmu Perpustakaan dan Informasi
Subjects:
Online Access:https://jurnal.ugm.ac.id/bip/article/view/10032
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author Ali Nurhasan Islamy
author_facet Ali Nurhasan Islamy
author_sort Ali Nurhasan Islamy
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description A smile is not the movement of the lips without meaning. A smile is a facial expression that shows interest in things that make us love seeing it So a smile shows an expression, may it be happiness, satisfaction, joy or love towards something. Library services need a good interaction between users and librarians, one of these interactions through non verbal communication is smiling. This research was conducted as librarians found it difficult to smile for some reasons. Smile is done only at certaintimes. A smiling librarian will make other librarians and library users respond with a smile too, so there will be a positive interaction, with a conducive atmosphere. But there are various kinds of smile; cynical smile, the seductive smile, stoic smile and sincere smile. A sincere smile is hard to do, therefore it requires a method or trainingfor someone to get accustomed to a smile. First, look in the mirror. Two, smile in the family. Three, smile training using a Chopstick. Four, use "Grin-O-Meter". The library should prioritize a smile training programme. In the end, a smile can be familiarized in the service of every library in Indonesia. Keyword: smile, social skills, library service
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spelling doaj.art-1d9c94ab98754adca395d8d720f401f22022-12-22T03:21:07ZengUniversitas Gadjah MadaBerkala Ilmu Perpustakaan dan Informasi1693-77402477-03612016-03-01112444910.22146/bip.100328143Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di PerpustakaanAli Nurhasan Islamy0Perpustakaan ISI SurakartaA smile is not the movement of the lips without meaning. A smile is a facial expression that shows interest in things that make us love seeing it So a smile shows an expression, may it be happiness, satisfaction, joy or love towards something. Library services need a good interaction between users and librarians, one of these interactions through non verbal communication is smiling. This research was conducted as librarians found it difficult to smile for some reasons. Smile is done only at certaintimes. A smiling librarian will make other librarians and library users respond with a smile too, so there will be a positive interaction, with a conducive atmosphere. But there are various kinds of smile; cynical smile, the seductive smile, stoic smile and sincere smile. A sincere smile is hard to do, therefore it requires a method or trainingfor someone to get accustomed to a smile. First, look in the mirror. Two, smile in the family. Three, smile training using a Chopstick. Four, use "Grin-O-Meter". The library should prioritize a smile training programme. In the end, a smile can be familiarized in the service of every library in Indonesia. Keyword: smile, social skills, library servicehttps://jurnal.ugm.ac.id/bip/article/view/10032smile, social skills, library service
spellingShingle Ali Nurhasan Islamy
Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
Berkala Ilmu Perpustakaan dan Informasi
smile, social skills, library service
title Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
title_full Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
title_fullStr Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
title_full_unstemmed Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
title_short Penerapan Senyum Pustakawan Sebagai Keterampilan Sosial di Perpustakaan
title_sort penerapan senyum pustakawan sebagai keterampilan sosial di perpustakaan
topic smile, social skills, library service
url https://jurnal.ugm.ac.id/bip/article/view/10032
work_keys_str_mv AT alinurhasanislamy penerapansenyumpustakawansebagaiketerampilansosialdiperpustakaan